Assistant Store Manager - Stuart Weitzman

Caleres•New York, NY

About The Position

The Assistant Store Manager supports the Store Manager in achieving the sales plan through team and individual contributions. The role focuses on meeting store sales and KPI goals, improving four-wall contribution by increasing sales and reducing operating expenses, and delivering an energetic, purpose-driven customer experience. The Assistant Store Manager partners with the Store Manager on clienteling and talent strategies, develops and motivates team members, and helps maintain operational, visual, and loss-prevention standards. In the Store Manager’s absence, this role leads and supports the team.

Requirements

Strong written and oral communication skills.
Excellent organization and attention to detail.
Knowledge of POS systems, Microsoft Office, and basic computer skills, including iPads, internet, and mobile POS.
Ability to execute at a fast pace.
Ability to maneuver around the sales floor and stockroom, including climbing, bending, and kneeling.
Ability to frequently lift and carry up to 25 pounds and occasionally lift and carry product or cartons up to 50 pounds for shipments or transfers.
Ability to meet scheduling and availability expectations, including working a flexible schedule with nights, weekends, and holidays.

Nice To Haves

1–2 years of leadership experience in a retail environment preferred.
High school diploma or equivalent work experience preferred.

Responsibilities

Achieve store sales plan and KPI goals.
Improve four-wall contribution by increasing sales and reducing operating expenses.
Deliver a bold, energetic, purpose-driven customer experience through the team.
Develop a clientele strategy in partnership with the Store Manager.
Stay current with market competition, fashion trends, and client shopping behaviors.
Recruit, interview, and onboard team members, and work with the Store Manager on strategies to retain top talent.
Train and mentor the team on incorporating trends into Stuart Weitzman’s Selling Service.
Conduct performance management and developmental conversations.
Develop and motivate the team daily, weekly, and monthly to meet goals.
Enforce compliance with Stuart Weitzman policies and procedures.
Work with the team to achieve store audit scores at or above company standards.
Ensure team members execute and maintain visual guidelines.
Manage evolving daily workload while prioritizing the customer experience.
Use company tools to stay informed.
Adhere to and support team adherence to retail policies and procedures, including loss prevention.
Lead and support the team in the Store Manager’s absence.