Assistant Store Manager

TJX•Summerville, SC
•Onsite

About The Position

The Assistant Store Manager supports store performance and operations while fostering an inclusive, supportive environment for Associates and customers. The role helps deliver positive customer experiences and oversees key areas including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a focus on minimizing shrink and damages. The Assistant Store Manager recruits, trains, develops, and mentors Associates; communicates and implements company initiatives and action plans; contributes to succession planning; and coordinates loss-prevention and operational programs to improve store layout and efficiency.

Requirements

  • At least 2 years of retail leadership experience as an Assistant Manager or Store Manager.
  • Demonstrated ability to lead, develop, and empower a large team.
  • Excellent organizational and communication skills.
  • Ability to influence others and provide effective feedback and mentorship.
  • Proficiency in store operations, customer service, merchandising, people management, health and safety, and loss prevention.
  • Strong follow-through skills to implement tasks and initiatives successfully.

Responsibilities

  • Support store sales results and manage expenses.
  • Oversee merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving.
  • Focus on minimizing shrink and damages.
  • Attract, recruit, train, and develop Associates.
  • Mentor and model supportive behavior to promote positive experiences for Associates and customers.
  • Communicate and implement action plans for projects, targets, company initiatives, and store changes.
  • Provide input on succession planning.
  • Implement strategies to meet sales, expense, and customer service targets.
  • Coordinate loss-prevention and operational programs.
  • Improve store layout and efficiency.

Benefits

  • Associate discount
  • 401(k) match
  • Medical, dental, and vision coverage
  • Health savings account (HSA)
  • Health care flexible spending account (FSA)
  • Life insurance
  • Short- and long-term disability
  • Paid holidays, vacation, sick, bereavement, and parental leave
  • Employee assistance program (EAP)
  • Incentive programs
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption and surrogacy assistance
  • Smoking cessation program
  • Child care and cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • Training and development programs
  • Global well-being programs focused on physical, financial, and emotional wellness
  • Career growth opportunities
  • Competitive salary and benefits package
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