Assistant Store Manager

MFA Oil Company•Clinton, MO

About The Position

Break Time Assistant Managers assist in managing and operating a Break Time Convenience Store. They help manage the location when the Store Manager is absent, coach and mentor team members, and support store finances, including expense control. Assistant Managers are expected to be energetic leaders focused on improving customers’ days. The role supports customer service, daily store operations, merchandising and sales, shift supervision, team development, communication, and financial controls. It includes using store technology and performing calculations for transactions, reports, and product counts. Employees must follow company and position-specific policies and procedures and may be assigned other duties. MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer. MFA Petroleum is a subsidiary of MFA Oil Company, a farmer-owned cooperative founded in 1929. MFA Petroleum operates Break Time convenience stores in Missouri and a Big O Tires franchise in Missouri, Arkansas, and Kansas. MFA Oil also supplies fuels, lubricants, and propane across several states and operates BluSphere Energy and APM.

Requirements

  • Must be 18 years of age or older.
  • Available to work and/or support all shifts, including weekends and holidays.
  • Valid driver’s license, vehicle insurance, and adequate transportation to and from the bank; the vehicle must be locked and secured when transporting deposits.
  • Strong customer service skills.
  • Ability to thrive in a fast-paced environment.
  • Ability to work independently and lead a team.
  • Ability to perform assigned duties accurately with minimal supervision.
  • Ability to perform mathematical calculations for making change, completing shift reports, and counting products during vendor check-in.
  • Ability to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery.
  • Physical ability to move and position products in a cooler as cold as 30 degrees for up to one hour and in a freezer as cold as 0 degrees.
  • Physical ability to move and position oneself to retrieve products and supplies from shelves, under counters, or inventory stacks weighing up to 50 pounds.
  • Ability to stand for up to nine hours per shift.
  • Ability and willingness to occasionally ascend and descend ladders to handle inventory or products.
  • Ability to visually observe and inspect items and the work environment for job responsibilities and safety concerns.
  • Ability to speak, read, write, and understand English to communicate accurately and effectively with customers, coworkers, and supervisors.
  • Must meet company requirements, including successful pre-employment background check and drug test.
  • Legal authorization to work in the United States.

Nice To Haves

  • Prior management or leadership experience.
  • High school diploma or GED equivalent.
  • Experience in retail sales.

Responsibilities

  • Provide excellent customer service by engaging customers, greeting and thanking them courteously, supporting peak hours, handling complaints, and conducting accurate, efficient transactions.
  • Assist with daily store operations, including reporting, banking, inventory, bookkeeping, fuel management, facility and equipment upkeep, cleanliness, scheduled opening and closing, and food programs and safety.
  • Assist with marketing and merchandising programs, including pricing, promotions, suggestive selling, vendor check-in, and keeping merchandise stocked, clean, fronted, and faced.
  • Assist with general store operations and supervise shifts in the Store Manager’s absence.
  • Provide input for performance evaluations and disciplinary action as needed; help train new employees on company policies and procedures.
  • Maintain timely and professional communication with customers, vendors, employees, and management.
  • Understand store finances and profitability; control merchandise and cash shortages and expenses; prepare for and participate in inventory audits; perform loss-control functions; and help meet or exceed sales and controllable-expense goals.
  • Assist with recruiting, training, coaching, and developing associates; set a professional example, foster teamwork and a positive work culture, and lead compliance with applicable regulations.
  • Use store technology, including point-of-sale systems, computers, and handheld devices; perform calculations to make change, complete shift reports, and count products.
  • Adhere to company and position-specific policies and procedures and perform other duties as assigned.

Benefits

  • Competitive wages.
  • Paid time off.
  • Opportunity for performance incentives.
  • Employee assistance program.
  • Internal advancement and professional development opportunities, including on-the-job training.
  • Educational expense assistance for employees continuing education aligned with their employment within the company.
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