Orlando Vineland Bulova Store - Assistant Store Manager

Citizen Watch Company of America, Inc.•Tulalip Bay, WA

3d•$20 - $20•Onsite

About The Position

The Assistant Store Manager assists the General Manager in motivating and inspiring the store team to achieve productivity goals. The role supports analysis of daily, weekly, and monthly sales; development of action plans to increase sales; management of payroll budgets; and effective use of team skills to create a positive staff and customer experience. The Assistant Store Manager also assists with recruiting, hiring, training, and developing store employees, and helps ensure store operations are consistent and compliant. As a brand ambassador, the Assistant Store Manager contributes to sales, profit, staff training and development, retention and motivation, traffic growth, and brand building through visual merchandising and presentation. When the General Manager is absent, the Assistant Store Manager is responsible for the store and its operations.

Requirements

High school diploma and three years of related experience, or an equivalent combination of education and experience.
Flexibility to work days, evenings, and weekends according to business needs.

Nice To Haves

Retail jewelry and watch experience is highly desirable.

Responsibilities

Achieve the store’s sales and profit budgets through consistent sales motivation and expense control.
Achieve personal sales goals and develop a selling culture in the store.
Model exemplary selling techniques and customer service.
Support the Store or General Manager in meeting payroll budget goals through effective staffing and sales productivity.
Assist in recruiting, training, supervising, and retaining store staff.
Monitor the weekly schedule to maximize talent, payroll, and store coverage.
Train store associates in customer service, clientele, company history, product knowledge, visual merchandising, and basic store operations.
Motivate the team and foster a friendly, service-oriented work environment.
Maintain adequate sales floor coverage.
Track and communicate KPI metrics and help ensure they are achieved.
Ensure associates develop and maintain long-term client relationships using customer service, client books, and store and community events.
Maintain product presentation to company standards and implement visual and merchandising directives.
Ensure product transfers, receiving, and customer repairs are accounted for accurately.
Analyze product sales performance and inventory needs and communicate findings to the supervisor and retail team.
Maintain store safety and comply with local, state, and government regulations.
Supervise enforcement of cash-handling, loss-prevention, store-fund, and deposit procedures.
Complete administrative responsibilities promptly and accurately.
Identify and discuss operational issues and concerns with management.
Maintain an efficient, organized office filing and in-store communication system.
Use regular store inventory audits to support consistent inventory control.
Maintain a clean, well-kept sales floor and stockroom.
Use maintenance and visual merchandise checklists to ensure store standards are met.
Prepare and send the nightly business recap.
Take responsibility for the store and its operations when the General Manager is not present.