Assistant Store Manager
About The Position
The Assistant Store Manager partners with a store manager to oversee the daily operation of an AT&T retail store. The role supports store operations, team management and development, merchandising, product launches, and efforts to meet and exceed sales objectives. The Assistant Store Manager helps ensure customers receive an excellent experience with AT&T products and services, and participates in outreach and promotional activities, including off-site events as needed. The position includes paid training and coaching retail sales consultants to help them meet sales and service goals.
Requirements
- Excellent communication and leadership skills.
- Three or more years of sales and/or customer experience in telecommunications or a related industry.
- Prior management experience.
- Well-developed planning, analytical, and problem-solving skills.
- Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
- Ability to collaborate with key stakeholders on initiatives beyond store walls.
- Strategic perspective and the ability to champion change.
- Ability to inspire a team through high performance, collaboration, and teamwork.
- Ability to use professional expertise to solve problems and analyze issues.
- Ability to take initiative and strive to create results.
Responsibilities
- Partner with the store manager to oversee the daily operation of a retail store.
- Help manage and develop a team of retail sales consultants.
- Assist with merchandising and product launches.
- Help meet and exceed sales objectives.
- Ensure customers have an extraordinary experience with AT&T products and services.
- Perform outreach and promotional activities, including off-site events as needed.
- Coach retail sales consultants to help them meet sales and service goals.
- Collaborate with key stakeholders on initiatives beyond store walls.
- Champion change, foster collaboration and teamwork, solve problems, analyze issues, and take initiative to create results.
Benefits
- Medical, dental, and vision coverage.
- 401(k) plan.
- Tuition reimbursement program.
- Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays, based on date of hire.
- Paid parental leave.
- Paid caregiver leave.
- Additional sick leave may be available beyond what state and local law require; it is unprotected.
- Adoption reimbursement.
- Short- and long-term disability benefits.
- Life and accidental death insurance.
- Supplemental benefit programs, including critical illness, accident hospital indemnity, and group legal coverage.
- Employee Assistance Programs (EAP).
- Employee wellness programs.
- Employee discounts up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone.
- Commission.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
