Assistant Store Manager

The Buckle, Inc.•Columbus, OH
•Onsite

About The Position

The Assistant Store Manager supports the Store Manager and Leadership Team in fulfilling Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role combines sales, guest service, merchandising, store operations, recruiting, training, and team leadership. The Assistant Store Manager helps develop sales, recruit and develop Teammates, shares responsibility for training and motivating the team, and acts as Store Manager in the Store Manager’s absence. The position also performs sales-floor and operational tasks such as cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. The position supports sales and guest loyalty through personal selling, product knowledge, service, and coaching. It helps train Teammates, coordinate department and visual merchandising work, and maintain store standards. Operational duties include completing opening and closing procedures, handling freight and markdowns, following loss-prevention and company policies, maintaining inventory and supplies, and responding to emergencies when the Store Manager is absent. The role assists the Store Manager in supervising. A high school diploma or GED is required, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience. Relocation may be required; visa sponsorship is not available. The position requires the ability to operate a motor vehicle and travel, including overnight as needed. Work takes place in a retail store setting with a usually moderate noise level. Physical demands include standing, walking, reaching, handling items, climbing or balancing, jumping, stooping, kneeling, crouching or crawling, and lifting and maneuvering up to 50 pounds throughout the store and backroom.

Requirements

  • High school diploma or GED; or one to three months of related retail experience and/or training; or an equivalent combination of education and experience.
  • Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of and day after Thanksgiving and Christmas, based on business needs.
  • Ability to operate a motor vehicle and travel, including overnight as required.
  • Ability to lift and maneuver 50 pounds throughout the store and backroom.
  • Ability to perform the described physical duties, including standing, walking, reaching, climbing or balancing, jumping, stooping, kneeling, crouching or crawling, and communicating by talking and hearing.
  • No visa sponsorship is available.

Responsibilities

  • Deliver friendly, engaging guest service; recommend merchandise and additional items, support fitting and wardrobing experiences, and build guest relationships.
  • Meet personal sales goals and support store sales performance, business builders, guest loyalty, and sales presentation standards.
  • Use and complete the Sales Presentation Guide and share product knowledge, sales education, current promotions, and applicable store policies.
  • Support recruiting, interviewing, training, coaching, motivating, and developing Teammates; assist the Store Manager with staffing needs and store education priorities.
  • Coordinate department work, delegate and review tasks, follow department calendars and weekly delegation plans, and support daily business segments.
  • Manage visual merchandising through zone ownership, visual standards, freight presentation, store tours, and recommendations to improve store results.
  • Maintain a clean, organized, and shoppable store and ensure the sales floor and backroom meet visual standards.
  • Complete opening and closing checklists, scheduled shifts, point-of-sale procedures, markdowns, pulls, freight, recalls, and vendor returns.
  • Follow loss-prevention, security, payment, return, exchange, ethics, and other company policies; communicate concerns and policy violations to appropriate leaders or Human Resources.
  • Monitor supplies and provide feedback about merchandise handling; maintain communication with Corporate Office departments.
  • Handle emergencies in the Store Manager’s absence and act as Store Manager when needed.
  • Travel to and cover other stores within the district based on business needs; perform special projects and other assigned duties.

Benefits

  • Insurance
  • Spending and Savings Accounts
  • Paid Time Off
  • 401(k) Retirement Plan
  • Teammate Discount
  • Performance Bonuses
  • Leave Options
  • Employee Assistance Program
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