Assistant Store Manager
About The Position
The Assistant Store Manager partners with a store manager to oversee the daily operation of an AT&T retail store. The role supports store operations, manages and develops a team, and helps ensure customers have an extraordinary experience with AT&T products and services. Responsibilities include assisting with merchandising and product launches, helping meet and exceed sales objectives, and conducting outreach and promotional activities, including off-site events as needed. The Assistant Store Manager coaches retail sales consultants to help them achieve sales and service goals. AT&T provides paid training to support leadership success.
Requirements
- Excellent communication and leadership skills.
- Three or more years of sales and/or customer experience in telecommunications or a related industry.
- Prior management experience.
- Well-developed planning, analytical, and problem-solving skills.
- Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
- Ability to collaborate with key stakeholders on initiatives beyond store walls.
- Strategic perspective and ability to champion change.
- Ability to inspire a team through high performance, collaboration, and teamwork.
- Ability to use professional expertise to solve problems and analyze issues.
- Initiative and a drive to create results.
Responsibilities
- Partner with the store manager to oversee daily retail store operations.
- Manage, develop, and coach a team of retail sales consultants.
- Assist with merchandising and product launches.
- Help meet and exceed sales objectives.
- Ensure customers receive an extraordinary experience with AT&T products and services.
- Perform outreach and promotional activities, including off-site events as needed.
- Help the team meet sales and service goals.
- Collaborate with key stakeholders on initiatives beyond store walls.
- Champion change, encourage collaboration and teamwork, solve problems, analyze issues, and take initiative to achieve results.
Benefits
- Medical, dental, and vision coverage.
- 401(k) plan.
- Tuition reimbursement program.
- Paid Time Off and holidays, including at least 23 days of vacation each year and 9 company-designated holidays, based on date of hire.
- Paid parental leave.
- Paid caregiver leave.
- Additional sick leave beyond what state and local law require may be available but is unprotected.
- Adoption reimbursement.
- Short- and long-term disability benefits.
- Life and accidental death insurance.
- Supplemental benefits including critical illness, accident, hospital indemnity, and group legal coverage.
- Employee Assistance Programs (EAP).
- Employee wellness programs.
- Employee discounts up to 50% off eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
