Assistant Store Manager - Rochester, Rochester, NY
About The Position
The Assistant Store Manager assists the Store Manager with daily retail store operations to support sales and profitability. The role involves executing merchandising plans, managing expenses and inventory, training and developing the store team, supporting human resources activities, and providing outstanding customer service. The Assistant Store Manager helps uphold company policies, operational compliance, safety, and business standards, and may be assigned other duties. The standard work week is not to exceed 40 hours. A flexible schedule is required, including days, nights, weekends, and holidays. The position may require work across multiple stores in the assigned district and travel by car, plane, or train.
Requirements
- At least one year of retail management experience.
- Solid knowledge of business and excellent English communication skills for communicating with management, associates, and customers.
- Strong interpersonal skills and the ability to handle sensitive and confidential situations with poise, tact, and diplomacy.
- Ability to think strategically and plan and organize effectively.
- Professionalism in all situations.
- Proficient analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
- Results-driven approach with critical and creative thinking, project management, time management, analytical, and organizational skills.
- Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
- Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
- Ability to execute directives precisely and consistently.
- Working knowledge of Microsoft Office products.
- Willingness to work in multiple stores in the assigned district.
- Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
- Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
- Reliable transportation.
- Willingness to travel by car, plane, or train.
Responsibilities
- Support the overall quality and performance of retail store staff.
- Ensure compliance with company policies and procedures.
- Model effective leadership to build commitment to store goals and training standards.
- Assist with recruiting, selecting, training, and developing store personnel.
- Assist the Store Manager and provide feedback on annual performance evaluations for store employees.
- Assist with expense management and develop strategies to help stores meet budget expectations.
- Help monitor and identify loss or inventory inconsistencies to achieve shrink goals at or below company plan.
- Monitor and control operational compliance, safety, and business standards.
- Support training employees in suggested selling and merchandising techniques.
- Uphold customer service standards by providing a friendly environment and outstanding service.
- Assist with accurate and regular merchandise inventory counts.
- Perform other duties as assigned.
Benefits
- Bonus opportunity if guidelines or criteria are met.
- Company 401(k) plan eligibility for all roles.
- Medical, dental, and vision coverage for full-time roles.
- Company-paid time off for full-time roles.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
