Store Manager In Rochester Ny

Dollar General • Rochester, NY

3d • Onsite

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, merchandise presentation, selling, staffing, and support. The role oversees employee recruitment, hiring, training, performance, and compliance; store opening and closing; inventory and merchandise management; customer service; store security and cash controls; and completion of required paperwork. The manager maintains a clean, safe, and well-organized store and ensures employees follow company policies and procedures.

Requirements

• Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to perform basic mathematical calculations, including percentages.
• Knowledge of cash handling, cashier accountability, and deposit control.
• Ability to use IBM cash register functions to generate reports.
• Knowledge of inventory management and merchandising practices.
• Effective oral and written communication skills and interpersonal skills.
• Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
• Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
• Good organization skills and attention to detail.
• Ability to solve problems and handle situations with limited standardization.
• Frequent walking and standing; frequent bending, stooping, and kneeling; frequent handling of merchandise and equipment; frequent lifting up to 40 pounds and occasional lifting up to 55 pounds; occasional ladder climbing.
• Regularly drive or provide own transportation for bank deposits and occasionally attend meetings or visit other stores.
• High school diploma or equivalent strongly preferred.
• One year of management experience in a retail environment preferred.

Nice To Haves

• Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

• Recruit, select, train, and retain qualified employees; ensure appropriate staffing and compliance with labor laws and company policies.
• Conduct performance evaluations, address performance gaps through solutions or counseling, and recommend pay rates and advancement; handle termination when appropriate.
• Communicate performance, conduct, and safety expectations and coordinate meetings and events that promote safety, security, and policy compliance.
• Ensure the store is properly opened and closed each day, personally opening at least twice and closing at least twice per week.
• Review operating statements to identify business trends, sales and profitability issues, expense-control opportunities, potential shrink, and errors.
• Manage ordering and inventory to meet in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on Basic Stock Replenishment and cycle counts.
• Oversee merchandise staging, stocking, storage, presentation, pricing, and signage according to company practices.
• Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Maintain financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
• Provide customer service leadership and maintain a clean, organized, safe, and secure store environment.
• Ensure the store has the tools needed to perform required tasks.
• Enforce company policies and procedures and ensure employee compliance.
• Complete paperwork and documentation according to guidelines and deadlines.
• Drive or provide personal transportation for bank deposits and, occasionally, management meetings or visits to other Dollar General stores.

Benefits

• Health insurance coverage options
• Supplemental benefit programs
• 401(k) Savings Plan
• Paid sick leave where required by law
• Vacation
• Paid maternity and parental leave
• Short-term incentive opportunities may be available based on individual and/or company performance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED