Assistant Store Manager

US Foods•Charleston, SC

13d•$22 - $34

About The Position

The CHEF’STORE® Assistant Store Manager contributes to the store’s financial performance through product merchandising and stocking, expense control, and achievement of sales and profitability goals. The role helps maintain superior customer service and promote US FOODS®’ strategy, “Great Food, Made Easy,” and its Cultural Beliefs: Deliver Excellence, Stop Waste, WIN Together, Speak Up, and You Matter. The Assistant Store Manager manages front-end operations to ensure purchases are accurately recorded and front-end employees are trained in shrink control and customer service. Working closely with the Store Manager, this position helps execute the Annual Operating Plan and related programs, recruit and develop employees, ensure adherence to loss prevention procedures, and perform Manager-on-duty functions. The role is full-time with open availability, including weekends. The starting rate is $24.74 per hour, and the expected base rate range is $22–$34 per hour. Overtime compensation is provided.

Requirements

A two-year college degree or equivalent work experience.
At least four years of experience in a retail work environment.
At least two years of management or supervisory experience.
Strong planning and organizational skills.
Ability and desire to deliver superior customer service and build professional relationships with customers while maintaining a consistent customer focus.
Ability to think quickly and critically, make sound business decisions, use common sense, and reason logically.
Strong leadership, motivation, self-direction, communication, conversational, and negotiation skills.
Adaptability and willingness to assist with daily work to ensure fast, easy, efficient, and professional customer service.
Strong business awareness and ability to review and interpret financial data.
Ability to work a flexible schedule that may include early mornings, late evenings, holidays, and weekends.
Competency and proficiency with computer applications and Microsoft programs.

Nice To Haves

A degree in Business Management, Supply Chain/Wholesale Management, or Accounting/Finance.

Responsibilities

Supervise and coach employees to provide efficient, friendly service at registers and throughout the store.
Consult with the Store Manager and HR on progressive discipline and termination when needed.
Ensure compliance with personnel policies and procedures.
Understand the Annual Operating Plan and how store operations translate into monthly Profit and Loss results.
Assist with Annual Operating Plan budgeting and help achieve budgeted sales and profits while managing shrinkage, especially front-end processes.
Participate in the annual inventory process, including preparation and execution of inventory guidelines.
Train front-end employees and other employees on required programs.
Help ensure staff comply with company policies, procedures, and store SOPs, and that the facility is maintained as a safe environment for staff and customers.
Interview, hire, orient, and train assigned employee groups.
Provide day-to-day direction to floor employees, including schedules, store goals, sales and shrinkage targets, and performance results; perform Manager-on-duty functions.
Plan in-store demonstrations, prepare and set up demonstration displays, distribute samples according to the merchandising program, and use suggestive selling techniques.
Help oversee product receiving, returns of damaged or expired products, and timely shelf restocking.
Maintain store merchandising programs, including promotional ends, signage, and company or market-specific programs.
Communicate merchandising and marketing programs to store employees and help oversee execution and follow-up reporting.
Analyze monthly store reports to evaluate controllable expenses and overall store performance.
Address variances from company standards with an appropriate action plan, partnering with the Store Manager as needed.
Ensure employee scheduling meets business objectives.
Ensure employees understand and can execute emergency operating procedures.
Accept special assignments from the Store Manager.
Adhere to, communicate, support, and enforce company policies, processes, and procedures.
Perform other duties and responsibilities as assigned or required.