FP Movement Assistant Store Manager

Urban Outfitters•Dallas, TX
•Onsite

About The Position

The Assistant Store Manager supports the selling, service, and operations of the store to create an inspiring environment founded on fitness, wellness, and happiness. The role collaborates with others, supports store processes and visual needs, and develops the team. As a brand ambassador, the Assistant Store Manager helps create an engaging visual experience, develops selling initiatives and personalized customer service, supports local event programming, and delivers a seamless omnichannel shopping and event experience. The role guides and develops employees, participates as manager on duty, and supports recruiting, hiring, onboarding, and retention. The Assistant Store Manager also supports daily business operations, including sales forecasting, scheduling, payroll, product placement, shipment processing, inventory accuracy, and timely omnichannel order fulfillment. The role fosters inclusive communication, shares company and brand information with the team, provides customer experience insights to the Store Manager, and supports employees’ professional growth.

Requirements

  • At least 1 year of store leadership experience.
  • Passion for FP Movement and/or a connection to the local fitness community.
  • Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.

Responsibilities

  • Act as a brand ambassador and reflect company values while partnering with the leadership team to create an engaging visual experience for FP Movement customers.
  • Create selling initiatives that enhance the customer experience and encourage personalized service, product recommendations, and lasting customer relationships.
  • Support the Store Manager in developing local event programming and execute events with fitness and wellness partners.
  • Deliver a seamless omnichannel shopping and event experience using MPOS, POS, and the FP App.
  • Guide the team in prioritizing customer service and styling recommendations to drive metrics and achieve store goals; provide timely, specific feedback.
  • Serve as manager on duty, driving engagement across zones through communication, adaptability, collaborative selling, decision-making, and multitasking.
  • Support recruiting, hiring, and retention of talent, and facilitate onboarding for new hires.
  • Support sales forecasting, scheduling, payroll, and an effective daily zone chart while sustaining daily operating standards.
  • Use company tools to analyze product placement, outfitting, and stock levels; identify local fitness partnerships and events that can build community and drive sales.
  • Coordinate shipment processing, restocking, and product placement with partners while maintaining visual and display standards; ensure omnichannel orders are processed accurately and on time.
  • Follow safety standards, maintain inventory accuracy, reduce product loss, and uphold company policies and procedures.
  • Promote inclusive, people-first communication and ensure employees are heard and supported.
  • Stay current with interoffice communications and share company information, event programming, product knowledge, trends, visual priorities, and brand messaging through daily team meetings.
  • Provide the Store Manager with insights about customer experience, product, presentation, and events.
  • Support team members’ personal growth by protecting time with direct reports, setting goals, and delivering feedback.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Employee discounts
  • Retirement savings
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