FP Movement Assistant Store Manager

Urban Outfitters•Natick, MA

6d•Onsite

About The Position

The Assistant Store Manager supports the selling, service, and operations of the store to create an inspiring environment founded on fitness, wellness, and happiness. The role collaborates with others, supports store processes and visual needs, and contributes to team development. The Assistant Store Manager serves as a brand ambassador, helps deliver an engaging customer and omni-channel experience, and supports the Store Manager in achieving store goals and building a strong team.

Requirements

At least 1 year of store leadership experience.
Passion for FP Movement and/or a connection to the local fitness community.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.

Responsibilities

Act as a brand ambassador and partner with the leadership team to create an engaging visual experience for FP Movement customers.
Create selling initiatives and encourage personalized service, product recommendations, and lasting customer relationships.
Support the Store Manager in developing and executing local event programming with fitness and wellness partners.
Deliver a seamless omni-channel shopping and event experience using MPOS, POS, and the FP App.
Guide the team in customer service, styling recommendations, store metrics, and goal achievement; provide timely, specific feedback.
Participate as manager-on-duty, driving engagement across zones and fostering a collaborative selling environment.
Support recruiting, hiring, retaining, and onboarding employees.
Support daily operating standards, sales forecasting, scheduling, payroll, and effective zone charts.
Use company tools to analyze product placement, outfitting, and stock levels; identify local fitness partnerships and events that can drive engagement and sales.
Coordinate shipment processing, restocking, product placement, and timely and accurate omni-channel order processing while maintaining visual standards.
Uphold safety standards, inventory accuracy, product-loss reduction, and company policies and procedures.
Promote inclusive, open communication and ensure employees are heard and supported.
Keep current with interoffice communications and share company information, event programming, product knowledge, trends, visual priorities, and brand messaging through daily team meetings.
Provide the Store Manager with customer-experience feedback regarding product, presentation, and events.
Support employee development by setting goals, delivering feedback, and protecting time with direct reports.