Part Time Assistant Store Manager

Pacsun Careers•Winter Garden, FL

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, sales-driven, profitable, and productive store. The role motivates and inspires the team, supports a customer-focused selling culture, ensures execution of store KPIs, and holds employees accountable to company policies and procedures. The Assistant Store Manager may serve as floor supervisor to cover non-peak periods and helps maintain customer experience, operational standards, merchandise presentation, and a safe, organized store and stockroom. This is a part-time position requiring 20–40 hours per week and flexibility to work weekends, nights, and peak holiday periods.

Requirements

  • Must be at least 18 years of age.
  • High school diploma or equivalent preferred.
  • Passion for product, brands, fashion, and trends.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time management skills.
  • Proficiency in math and strong computer skills.
  • Ability to work 20–40 hours per week and a flexible schedule, including weekends, nights, and peak holiday periods.
  • Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
  • Frequently sit or stand for long periods and climb ladders as needed.
  • Ability to maneuver around sales floor, stockroom, and office areas.
  • Required vision abilities include close and distance vision, depth perception, and ability to adjust focus.
  • Ability to work in an open environment with fluctuating temperatures and standard lighting.

Responsibilities

  • Ensure team members deliver an engaging, positive, authentic, and customer-focused experience.
  • Handle customer situations in accordance with policy and procedures, attempt to resolve issues, and escalate when appropriate.
  • Maintain a clean, organized, and safe store and stockroom.
  • Share customer feedback with leadership to improve the customer experience.
  • Serve as floor supervisor as needed, including covering breaks and other non-peak periods.
  • Hold self and others accountable for completing operational tasks.
  • Coach associates and provide performance feedback; recognize and reward strong performance.
  • Communicate company directives and standards to associates and delegate tasks to meet operational needs.
  • Support and execute visual directives and maintain company visual standards.
  • Drive efficiency in store processes and maintain merchandise flow, filling, and presentation standards.
  • Ensure associates follow company policies, procedures, and Safety Program practices.
  • Demonstrate passion for Pacsun products, brands, fashion, and trends, and continue learning about them.
  • Model company values, conduct, integrity, and confidentiality; support a culture of collaboration, transparency, and accountability.
  • Develop cross-functional partnerships and recruit, identify, develop, and retain talent.
  • Promote company culture and maintain an approachable management presence that encourages associate feedback.

Benefits

  • 30–50% associate discount on merchandise online and in stores.
  • Immediate 100% vested 401(k) contributions and employer match.
  • Calm Premium access.
  • Employee perks throughout the year.
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