Assistant Store Manager

TJX Companies•Palatine Township, IL
•$56,577 - $77,762•Onsite

About The Position

TJ Maxx is seeking an Assistant Store Manager to help foster an inclusive and supportive environment and empower Associates to create memorable customer experiences. The role is dynamic and fast-paced, with responsibility for store performance, operational execution, team development, and customer service. The Assistant Store Manager supports sales results and expense management while overseeing store operations such as merchandising, the backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving. The position focuses on minimizing shrink and damages, developing Associates, implementing company initiatives and action plans, and improving store layout and efficiency. This position is bonus and overtime eligible, with a starting pay range of $22.70 to $31.20 per hour (approximately $56,576.57 to $77,761.63 annually). Actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

  • At least 2 years of retail leadership experience as an Assistant Manager or Store Manager.
  • Demonstrated ability to lead, develop, and empower a large team.
  • Excellent organizational and communication skills.
  • Ability to influence others and provide effective feedback and mentorship.
  • Proficiency in store operations, customer service, merchandising, people management, health and safety, and loss prevention.
  • Strong follow-through skills to implement tasks and initiatives successfully.

Responsibilities

  • Support store sales results and manage expenses.
  • Oversee key operations, including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving.
  • Focus on minimizing shrink and damages.
  • Attract, recruit, train, and develop Associates; serve as a mentor and role model.
  • Foster a supportive environment and a positive, engaging experience for Associates and customers.
  • Communicate and implement action plans for projects, targets, company initiatives, and store changes.
  • Provide input on succession planning to meet future needs.
  • Implement strategies to meet sales, expense, and customer service targets.
  • Coordinate loss prevention and operational programs.
  • Improve store layout and efficiency.

Benefits

  • Associate discount, available to eligible family members as well.
  • 401(k) match.
  • Medical, dental, and vision coverage.
  • Health savings account (HSA) and health care flexible spending account (FSA).
  • Life insurance and short- and long-term disability coverage.
  • Paid holidays, vacation, sick, bereavement, and parental leave.
  • Employee assistance program (EAP).
  • Incentive programs.
  • Auto and home insurance discounts.
  • Scholarship program.
  • Adoption and surrogacy assistance.
  • Smoking cessation support.
  • Child care and cell phone discounts.
  • Pet insurance and legal insurance.
  • Credit union.
  • Referral bonuses.
  • Global well-being programs focused on physical, financial, and emotional wellness.
  • Training and development programs and career growth opportunities.
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