Assistant Store Manager

Cycle Gear • Pleasanton, CA

1d

About The Position

The Assistant Store Manager shares responsibility for managing store team members and the store’s overall success. The role leads sales efforts, holds Sales Associates accountable for sales goals, and helps ensure customers receive friendly, enthusiastic service. The Assistant Store Manager maintains strong product knowledge and provides detailed information about product features and benefits to customers and team members.

The role also assists with and remains knowledgeable about store operations, including opening and closing procedures, returns and store credit, special orders, and assigning tasks to Sales Associates. The Assistant Store Manager contributes to store presentation through cleaning, stocking, organizing, and merchandising, and keeps the team informed about the brand, products, company information, sales, and company-wide events.

The position promotes the company’s values by leading by example, supporting training and development, communicating sales goals, and encouraging new ideas. Compensation includes an hourly base rate and the opportunity to earn tiered commission based on sales goals, with additional sales incentives. The first five shifts are paid at base rate to allow time for learning.

Requirements

• At least 2 years of sales management, product sales, or customer service experience.
• Experience leading, coaching, mentoring, and/or teaching a team.
• Experience using computers, including MS Excel, and point-of-sale systems.

Nice To Haves

• Experience in a specialty retail environment.
• Motorcycle riding experience, knowledge, or interest; strongly desired but not required.

Responsibilities

• Share responsibility for managing store team members and the overall success of the store.
• Lead sales efforts, train team members, lead by example, and communicate sales goals.
• Hold Sales Associates accountable for meeting sales goals and providing friendly, enthusiastic customer service.
• Maintain product knowledge and provide customers and team members with in-depth information about product features and benefits.
• Assist with store operations, including opening and closing procedures, returns and store credit, special orders, and assigning tasks.
• Assign and assist with cleaning, stocking, organizing, and merchandising to maintain store presentation.
• Stay informed about the brand, products, company information, sales, and company-wide events.
• Lead by example with a friendly and upbeat personality.

Benefits

• Medical, dental, vision, life, and accident coverage for full-time employees.
• Paid time off.
• 401(k).
• Employee discount.
• DailyPay voluntary benefit allowing secure, instant transfers of earned pay before payday.
• Tiered commission based on meeting sales goals, with additional sales incentives such as SPIFFS.
• Training and development, with opportunities for career advancement and promotion from within.
• Opportunities to represent Cycle Gear at special events.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed