Acima Assistant Store Manager - PT
About The Position
The Assistant Store Manager-PT reports to the Store Manager and assists with account management and sales activities while providing excellent customer service. The role collaborates and communicates with Acima retail partners to process credit turn-down applications and web orders and convert them into Acima Leasing customers. Responsibilities also include reviewing lease applications, promoting Acima’s leasing benefits, and driving conversions. The position is performed at a retail partner store location. The role is paid hourly, with listed compensation of $13.01 to $14.84 per hour. It is part-time; actual workdays and hours vary across store operating days Monday through Sunday and include evenings and weekends.
Requirements
- Must be at least 18 years of age.
- High school diploma or GED.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and other relevant software applications.
- Organized, with time-management skills and the ability to multitask.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Consistent in-person attendance.
Nice To Haves
- Familiarity with rental or leasing industry practices.
Responsibilities
- Drive customer growth through appropriate channels, including web, partner stores, and walk-ins.
- Listen to customers, identify their needs, and fulfill them in a timely manner.
- Educate customers about Lease-To-Own terms, payment terms, benefits, the application process, and the process from beginning to end.
- Convert applications, including in-store and web orders, to close the sales cycle.
- Work cooperatively with Acima partner stores across operational activities.
- Report to and communicate with the Store Manager regarding store and coworker activities and performance.
- Establish partnerships with retail store personnel to generate referrals and educate customers about the Lease-To-Own process.
- Promptly address and resolve customer issues and complaints to maintain customer satisfaction and friendly service.
- Cultivate a positive work environment to support coworker retention and minimize turnover and issues.
- Review lease applications and promote Acima’s leasing benefits to customers.
Benefits
- Career growth opportunities
- Weekly pay
- Discounts from Acima partners
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
