Acima Assistant Store Manager - PT

Acima•Southaven, MS

10d•$14 - $16•Onsite

About The Position

The Assistant Store Manager-PT reports to the Store Manager and assists with account management and sales while providing excellent customer service. The role works with Acima retail partners to process credit turn-down applications and web orders and convert them into Acima Leasing customers. The Assistant Store Manager reviews lease applications, promotes Acima’s leasing benefits, and drives conversions. The position is performed at a retail partner store location and is paid hourly in accordance with Acima’s usual payroll procedures, at $14.45–$16.49 per hour. This is a part-time position. Workdays and hours vary across Monday through Sunday and include evenings and weekends. The role requires consistent in-person attendance and a flexible schedule, including evenings, weekends, and holidays. The position is highly active and involves regularly talking and listening to coworkers and customers, as well as standing, walking, bending, kneeling, stooping, crouching, crawling, and occasionally climbing. Acima describes its mission as providing accessible Lease-To-Own solutions and notes that it works with more than 30,000 retail partners. The company cites an award-winning culture, career growth opportunities, weekly pay, and discounts from Acima partners. Acima is an equal opportunity employer.

Requirements

Must be at least 18 years of age.
High school diploma or GED.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office Suite and other relevant software applications.
Organization and time-management skills, including the ability to multitask.
Ability to work a flexible schedule, including evenings, weekends, and holidays.
Consistent in-person attendance.

Nice To Haves

Familiarity with rental or leasing industry practices.

Responsibilities

Drive customer growth through web, partner stores, and walk-ins.
Identify and fulfill customer needs in a timely manner.
Educate customers about Lease-To-Own terms, payment terms, benefits, the application process, and the process from beginning to end.
Convert in-store and web-order applications to close the sales cycle.
Work cooperatively with Acima partner stores in operational matters.
Report and communicate store and coworker activities and performance to the Store Manager.
Build partnerships with retail store personnel to generate referrals and educate customers about the Lease-To-Own process.
Promptly address and resolve customer issues and complaints to maintain customer satisfaction and friendly service.
Cultivate a positive work environment to support coworker retention and minimize turnover and issues.
Review lease applications and promote Acima leasing benefits to customers.