Acima Assistant Store Manager - PT
About The Position
The Assistant Store Manager (part-time) reports to the Store Manager and assists with account management and sales while providing excellent customer service. Working at a retail partner store location, the role collaborates with partner personnel to process credit turn-down applications and web orders and convert them into Acima Leasing customers. The Assistant Store Manager reviews lease applications, promotes Acima’s leasing benefits, and drives conversions. The position is paid hourly at $17.81–$19.79 per hour. Workdays and hours vary across Monday through Sunday and include evenings and weekends. The position requires consistent in-person attendance and involves frequent customer and coworker interaction and active movement throughout the day.
Requirements
- Must be at least 18 years of age.
- High school diploma or GED.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and other relevant software applications.
- Organized, with time-management skills and the ability to multitask.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Consistent in-person attendance.
Nice To Haves
- Familiarity with rental or leasing industry practices.
Responsibilities
- Drive customer growth through web, partner stores, walk-ins, and other appropriate channels.
- Listen to customers, identify their needs, and fulfill them in a timely manner.
- Educate customers about Lease-To-Own terms, payment terms, benefits, the application process, and the full process from beginning to end.
- Convert applications, including in-store and web orders, to close the sales cycle.
- Work cooperatively with Acima partner stores across operational activities.
- Report and communicate store and coworker activities and performance to the Store Manager.
- Establish partnerships with retail store personnel to generate referrals and educate customers about the Lease-To-Own process.
- Promptly address and resolve customer issues and complaints to maintain customer satisfaction and friendly service.
- Cultivate a positive work environment to enhance coworker retention and minimize turnover and issues.
- Review lease applications and promote Acima’s leasing benefits to customers.
Benefits
- Career growth opportunities.
- Weekly pay.
- Discounts from Acima partners.
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
