Acima Assistant Store Manager - PT

Acima•Seabrook, NH

8d•$16 - $18•Onsite

About The Position

The Assistant Store Manager-PT reports to the Store Manager and assists with account management and sales activities while providing excellent customer service. The role collaborates and communicates with Acima retail partners to process credit turn-down applications and web orders and convert them into Acima Leasing customers. The Assistant Store Manager reviews lease applications, promotes Acima’s leasing benefits, and drives conversions. The position is performed at a retail partner store location and is paid hourly, with stated compensation of $15.90 to $18.14 per hour. This is a part-time position. Operating days and hours are Monday through Sunday; the employee’s specific schedule varies and includes evenings and weekends. The role requires consistent in-person attendance and may involve working holidays. It is highly active and involves regular communication with coworkers and customers, as well as standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing from time to time.

Requirements

Must be at least 18 years of age.
High school diploma or GED.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office Suite and other relevant software applications.
Organizational and time-management skills, including the ability to multitask.
Ability to work a flexible schedule, including evenings, weekends, and holidays.
Consistent in-person attendance.

Nice To Haves

Familiarity with rental or leasing industry practices.

Responsibilities

Drive customer growth through web, partner stores, and walk-ins.
Listen to customers, identify their needs, and fulfill them in a timely manner.
Educate customers about Lease-To-Own terms, payment terms, benefits, the application process, and the application process from beginning to end.
Convert applications, including in-store and web orders, to close the sales cycle.
Work cooperatively with Acima partner stores across operational activities.
Report to and communicate with the Store Manager about store and coworker activities and performance.
Establish partnerships with retail store personnel to generate referrals and educate customers about the Lease-To-Own process.
Promptly address and resolve customer issues and complaints to maintain customer satisfaction and friendly service.
Cultivate a positive work environment to support coworker retention and minimize turnover and issues.
Review lease applications and promote Acima’s leasing benefits to customers.