Acima Assistant Store Manager - PT

Acima•Newnan, GA

8d•$14 - $16•Onsite

About The Position

The Assistant Store Manager-PT reports to the Store Manager and assists with account management and sales activities while providing an excellent customer service experience. The role works with Acima retail partners to process credit turn-down applications and web orders and convert them into Acima Leasing customers. Responsibilities also include reviewing lease applications, promoting Acima’s leasing benefits, and driving conversions. The position is performed at a retail partner store location. This is a part-time, hourly position paying $14.45–$16.49 per hour. Workdays and hours vary across Monday through Sunday and include evenings and weekends. The role requires consistent in-person attendance and a flexible schedule, including evenings, weekends, and holidays. The position is active and regularly involves talking and listening to coworkers and customers, as well as standing, walking, bending, kneeling, stooping, crouching, crawling, and occasionally climbing. Acima describes itself as an equal opportunity employer committed to nondiscriminatory employment decisions. The posting notes that this excerpt is not all-inclusive and that other related duties may be required.

Requirements

Must be at least 18 years of age.
High school diploma or GED.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office Suite and other relevant software applications.
Organized, with time-management skills and the ability to multitask.
Ability to work a flexible schedule, including evenings, weekends, and holidays.
Consistent in-person attendance.

Nice To Haves

Familiarity with rental or leasing industry practices.

Responsibilities

Drive customer growth through appropriate channels, including web, partner stores, and walk-ins.
Listen to customers, identify their needs, and fulfill them in a timely manner.
Educate customers about Lease-To-Own terms, payment terms, benefits, the application process, and the process from beginning to end.
Convert applications, including in-store and web orders, to close the sales cycle.
Work cooperatively with Acima partner stores across operational activities.
Report and communicate store and coworker activities and performance to the Store Manager.
Establish partnerships with retail store personnel to generate referrals and educate customers about the Lease-To-Own process.
Promptly address and resolve customer issues and complaints to maintain customer satisfaction and friendly service.
Cultivate a positive work environment to support coworker retention and minimize turnover and issues.
Review lease applications and promote Acima’s leasing benefits to customers.
Perform other related duties as needed to meet ongoing business needs.