Assistant Store Manager, La Cantera
About The Position
The Assistant Store Manager supports the Store Manager with daily store operations, leads and develops the store team, and helps deliver exceptional client experiences while driving sales and profitability. The role includes recruiting and onboarding talent, coaching and mentoring associates, conducting performance appraisals, resolving client concerns, and fostering client engagement through loyalty programs and personalized service. The Assistant Store Manager maintains Sephora’s store presentation and operational standards, ensures compliance with policies and brand guidelines, and optimizes inventory and staffing resources in a fast-paced retail environment. This is an on-site position at 15900 La Cantera Parkway, San Antonio, TX 78256. Availability is required for evenings, weekends, and holidays. The role involves lifting and carrying up to 50 pounds, bending and stretching to stock shelves, standing and walking the sales floor for an entire shift, working in a fragrance-filled environment, and handling and applying products to clients, with or without accommodation. The annual base salary range is $63,100 to $77,350, and employees may also be eligible for bonuses.
Requirements
- Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, driving results and elevating team performance through hands-on leadership.
- Strong ability to recruit, inspire, and develop talent and foster a collaborative atmosphere.
- Strong communication and interpersonal skills, including the ability to build trust, deliver constructive feedback, and facilitate open dialogue.
- Commitment to team coaching, mentorship, actionable feedback, learning, and accountability.
- Experience creating personalized client experiences that build loyalty while balancing operational priorities and driving business growth.
- Availability to work evenings, weekends, and holidays.
- Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, stand and walk the sales floor for an entire shift, work in a fragrance-filled environment, and handle and apply products to clients, with or without accommodation.
Responsibilities
- Collaborate with the Store Manager to support smooth daily operations, exceptional client experiences, sales, and profitability.
- Coach, inspire, and empower the team to exceed expectations and performance goals while fostering growth, development, and accountability.
- Attract, hire, and onboard talent to build a diverse and inclusive team.
- Provide real-time coaching, actionable feedback, mentorship, and ongoing support to associates.
- Conduct performance appraisals and support team members’ career development and engagement.
- Deliver outstanding client service, resolve concerns, and drive engagement through loyalty programs and personalized experiences.
- Maintain an immaculate, visually inspiring store environment and ensure compliance with policies, procedures, and brand guidelines.
- Optimize inventory and staffing resources, adapting to changing priorities and opportunities.
Benefits
- Medical, dental, and vision coverage
- Company-paid disability and life insurance
- 401(k) with 4% match
- FSA and HSA programs
- Student Debt Retirement plan with student loan payments qualifying for the Sephora 401(k) match
- Vacation paid time off, sick paid time off, and protected leave
- Training, tuition reimbursement, and leadership development
- 30% discount on merchandise and services, free product or gratis opportunities, and flash sale discounts on LVMH brand products
- Free mental health and financial coaching resources with 24/7 access
- Volunteer and donation matching
- Potential eligibility for bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
