Assistant Store Manager

Hotspot Convenience Store (RL Jordan)•Franklin, NC

About The Position

The Assistant Store Manager supports the Store Manager with convenience store operations and helps recruit, train, lead, and motivate store employees under the Store Manager’s instruction and supervision. The role requires maintaining ethical and professional standards, supporting employees, and helping achieve profitable results. The Assistant Store Manager reports to the Store Manager for assistance and guidance and may be assigned additional duties as needed. The position includes providing customer service, promoting store specials, ensuring employees perform their duties professionally, and following company procedures and applicable laws. Assistant Store Managers must have a valid driver’s license and proof of insurance and may drive for work-related errands or off-site meetings when the Store Manager is unavailable. The role requires variable shifts, weekends, and holidays, as well as intermittent sitting, standing, bending, lifting up to 50 pounds, and exposure to cold temperatures while stocking refrigerated units.

Requirements

Ability to work independently and follow instructions.
Ability to process vendor invoices.
Ability to operate necessary machines within the store.
Ability to work variable shifts, weekends, and holidays.
Valid driver’s license and proof of insurance.
Excellent interpersonal and communication skills, including the ability to communicate effectively in English and liberal computer skills.
Ability to lift up to 50 pounds.
Ability to use safety equipment within the store.

Nice To Haves

Retail, grocery, or convenience store experience is preferred but not required.

Responsibilities

Perform all duties of a Sales Associate.
Follow required robbery-prevention procedures.
Enter all sales in the register at the time of sale.
Assist the Store Manager with store operations.
Support other store employees and provide assistance or guidance when needed.
Recruit, train, lead, and motivate store employees under the Store Manager’s instruction and supervision, and enforce accountability to help achieve profitable results.
Maintain high ethical and moral standards and provide the Store Manager with feedback on operational and personnel issues.
Comply with county and state laws, safety regulations, environmental policies, and company emergency procedures.
Forecast, order, stock, and merchandise products.
Drive for work-related errands, including to the bank and post office, and attend off-site meetings when the Store Manager is unavailable.
Verify that store employees perform their duties in a timely and professional manner.
Greet and thank customers in a timely and professional manner and promote store specials.
Dress according to Hot Spot and Shell Store policies.
Process vendor invoices and operate necessary store machines.