Acima Assistant Store Manager - PT
About The Position
The Assistant Store Manager (part-time) reports to the Store Manager and assists with account management and sales while providing excellent customer service. Working at a retail partner location, the role collaborates with retail partners to process credit turn-down applications and web orders and convert them into Acima Leasing customers. The Assistant Store Manager reviews lease applications, promotes Acima’s leasing benefits, and drives conversions. The position is paid hourly, with a stated rate of $14.45 to $16.49 per hour. Workdays and hours vary across Monday through Sunday and include evenings and weekends. Consistent in-person attendance is required. The role involves frequent communication with coworkers and customers and is highly active, with standing, walking, bending, kneeling, stooping, crouching, crawling, and occasional climbing.
Requirements
- Must be at least 18 years of age.
- High school diploma or GED.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and other relevant software applications.
- Strong organization and time-management skills, with the ability to multitask.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Consistent in-person attendance.
Nice To Haves
- Familiarity with rental or leasing industry practices.
Responsibilities
- Drive customer growth through web, partner stores, and walk-ins.
- Identify and fulfill customer needs in a timely manner.
- Explain Lease-To-Own terms, payment terms, benefits, and the application process to customers.
- Convert applications, including in-store and web orders, to close sales.
- Work cooperatively with Acima partner stores in operational matters.
- Report and communicate store and coworker activities and performance to the Store Manager.
- Build partnerships with retail store personnel to generate referrals and educate customers about the Lease-To-Own process.
- Address and resolve customer issues and complaints promptly to maintain customer satisfaction and friendly service.
- Cultivate a positive work environment to support coworker retention and minimize turnover and issues.
Benefits
- Career growth opportunities
- Weekly pay
- Discounts from Acima partners
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
