Assistant Store Manager - Winston Salem, NC

Lidl US•Winston-Salem, NC

About The Position

Assistant Store Managers support the Store Manager in developing and coaching the store team and providing customers with Lidl’s shopping experience. They take ownership of store performance, provide proactive leadership, respond to operational and personnel challenges, and prioritize employee development. The role is focused on providing customers with high-quality, low-price, and hassle-free shopping. The Assistant Store Manager helps lead daily store operations, customer service, team projects, performance improvement, and a safe and productive work environment. The role also involves hands-on operational duties such as stocking, cleaning, cash management, and ringing.

Requirements

Must be 21 years of age or older.
1–2 years of management experience or a bachelor’s degree.
Determination to complete to-do lists on time, meet store targets, and maximize productivity.
Experience leading and developing a team in a fast-paced environment.
Excellent customer service skills, including patience and the ability to de-escalate tense situations.
Willingness to participate daily in physical store operations, including stocking, cleaning, and ringing.
Ability to lift, move, carry, or slide products weighing over 50 pounds.
Ability to reach above the head to heights greater than 10 inches.
Ability to obtain and maintain ServSafe certification.

Responsibilities

Work directly with the Store Manager to lead and motivate the team to work to their full potential every day.
Provide excellent customer service throughout the store and serve as the lead point of contact for customer needs.
Monitor and drive continuous improvement of store Key Performance Indicators (KPIs).
Lead team projects, including weekly promotional store sets and routine re-merchandising.
Provide hands-on support for operational tasks, including cash management, working stock, cleaning, and other essential store functions.
Ensure a safe, positive, and productive working environment for store employees in accordance with company and legal policies and procedures.
Support the development and coaching of the store team.

Benefits

Starting pay of $26.00 per hour.
10% employee-only discount on purchases made at Lidl stores.
Medical and prescription coverage.
Dental coverage.
Vision coverage.
Paid holidays and paid time off (PTO) for sickness or vacation.
Dedicated training plan.
401(k) plan with a 5% company match.
Voluntary term life and AD&D insurance.
Total Well-Being Program.
Incentive programs, including employee referral bonuses.
For full-time employees: group term life and AD&D insurance, short- and long-term disability insurance, voluntary critical illness and/or accident insurance, parental leave at 100% pay for birth mothers and non-birth parents, and additional paid time off and sick time.