Assistant Store Manager
About The Position
The Assistant Store Manager is responsible for all facets of the operation for an assigned shift at a Papa Murphy’s store while promoting a culture that embraces the company’s core values of Quality, Service, Integrity, and Team Work. The role requires proficiency in all Shift Supervisor functions and the ability to operate the store independently when needed, including during extended absences of the Store Manager. The employer describes leadership development through professional one-on-one and group training, supported by a John Maxwell Certified Coach and Trainer with more than 30 years of restaurant-industry experience. The position is with BES-t Invesments LLC, a Papa Murphy’s franchisee; the franchisee is the employee’s employer and independently sets its wage and benefit programs. The posting states an hourly starting wage of $12–$13 plus tips, with tips averaging just over $3 per hour and an estimated adjusted starting wage of about $14–$17 per hour including tips.
Requirements
- High school diploma or GED.
- 1–2 years of previous supervisory and quick-service restaurant management experience.
- Ability to build and maintain positive relationships with supervisors, co-workers, and guests.
- Good written and oral communication skills.
- Excellent customer service skills and the ability to manage difficult or emotional customer situations.
- Basic computer skills, including MS Word, Excel, Outlook, and POS.
- Ability to read and apply fundamental math, including weights and measurements.
- Knowledge of store financials, profit and loss statements, break-even analysis, food-cost analysis, labor-cost analysis, and other financial information relevant to store operations.
- Must be able to pass a criminal background check.
- Ability to stand and walk regularly; use hands to finger, handle, or feel; and reach with hands and arms.
- Ability to occasionally bend and stoop, kneel, or crouch.
- Ability to lift and/or move up to 30 pounds.
- Maintain punctual and regular attendance.
Nice To Haves
- Food Handler’s Card and/or ServSafe certification; preferred but not required.
- Experience as a restaurant leader or in a full-service concept.
- Ability to influence, mentor, and serve team members effectively.
Responsibilities
- Take responsibility for an assigned shift, wearing a clean, wrinkle-free uniform and arriving at the assigned time.
- Complete daily and weekly store paperwork, including Weekly Sales Reports, inventory reports, and labor breakdown reports.
- Travel to the bank to purchase change and pick up deposit bags.
- Place and receive food and beverage orders.
- Train team members in all store positions.
- Assist the Store Manager with team member orientations and provide hiring recommendations.
- Supervise and operate the store independently when needed during the Store Manager’s prolonged absence.
- Respond promptly to customer needs, solicit feedback to improve service, and respond readily to service requests and assistance needs.
- Promote the company’s core values of Quality, Service, Integrity, and Team Work.
- Maintain punctual and regular attendance.
Benefits
- Professional one-on-one and group leadership development training as part of employment.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
