ASSISTANT STORE MANAGER

Los Angeles Collective LLC•Chicago, IL
•$75,000 - $80,000•Onsite

About The Position

Assistant Store Manager oversees the retail store team with the Store Manager and is responsible for maximizing retail sales and maintaining a high standard of customer service. They should strive to develop, maintain, and expand their customer base by capitalizing on high-profile clientele and sales. Ensures the retail establishment runs efficiently and effectively and also staffs and manages a retail sales team and provides leadership towards the achievement of maximum profitability.

Requirements

  • Experience in developing and maintaining store visuals.
  • Experience in leadership, training & development of retail staff.
  • Knowledge of basic retail math and cash management techniques.
  • 3-5 years of retail store management experience.
  • Detailed understanding of inventory accounting and merchandise payable, is required.
  • Solid working knowledge of major ERP, inventory and accounting systems.
  • Advanced working knowledge of Excel is required and proficient in MS office.
  • Solid communication skills including the ability to work well in a team environment or independently when tasked
  • Ability to successfully manage multiple tasks with conflicting priorities

Responsibilities

  • Maximizes sales through joint operational and commercial focus and takes action to obtain the highest level of profitability for the store.
  • Ensures high-quality direct and indirect customer service by providing the best shopping experience for each customer.
  • Exercise intellectual and creative discretion and judgment in the management and leadership of store employees.
  • Coach and develop retail associates to meet store sales goals, visual presentation directives, and customer services standards.
  • Responsible for the implementation of clienteling strategies.
  • Analyzes selling reports and monthly profitability reports.
  • Delegates’ authority and responsibility with accountability and follow-up.
  • Maintains contact with all clients in the market area to ensure high levels of client satisfaction.
  • Has working knowledge and oversees the use of all Company systems in stores.
  • Works closely with buying and planning team on merchandising and reorder needs.
  • Ensures proper completion of cash office operational functions.
  • Communicates and implement corporate directives to retail associates in a timely and effective manner.
  • Manages and ensures the stock level is appropriate to maximize selling.
  • Ensures the garment presentation, garment level, and visual standards are presented according to the brand.
  • Ensures and follows up on all activities concerning campaigns, promotions, and sales activities of the store.
  • Any other functions, duties, and projects as assigned.
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