Assistant Store Manager - #369 - Richmond Heights, OH

Majors Management Group•Richmond Heights, OH

13h•Onsite

About The Position

The Assistant Store Manager oversees, trains, and develops a team that consistently provides a superior guest experience while meeting sales goals. The role supports day-to-day store operations and helps foster a guest-focused, organized, and process-oriented environment. The Assistant Store Manager communicates company objectives, sets expectations, tracks results, and assists with financial monitoring, forecasting, and analysis to support store performance and profitability.

Requirements

People-first mentality, recognizing that every team member and guest deserves a great experience.
Strong communication skills, including the ability to explain complex issues clearly.
Ability to plan, prioritize, and deal effectively with ambiguity in a fast-paced environment, with energy, drive, and a focus on execution.
Good business acumen.
Ability to work a flexible schedule that includes days, nights, weekends, and holidays.
Valid driver’s license and satisfactory motor vehicle record (MVR).
Availability to be on call 24/7.
High school diploma or GED.
At least 1 year of retail experience in a similar working environment.

Responsibilities

Manage day-to-day store operations, including building, training, and developing a team that provides a consistent, superior guest experience.
Foster a culture focused on guests’ needs.
Model a high-energy, friendly attitude with team members and guests.
Create an organized and process-oriented environment.
Communicate company objectives so the store team understands how company strategy applies to day-to-day operations.
Set clear expectations for employees and track results.
Focus on execution and create a systems culture in the store.
Optimize results through efficient expense spending and thorough planning.
Assist with monitoring financials and sales to understand current business performance.
Assist with forecasting and analyzing business trends and functions, including payroll, loss prevention, and controllable expenses, to maximize store performance and profitability.