Assistant Store Manager - Brice Park, Reynoldsburg, OH

DTLR, Inc.•Reynoldsburg, OH
•$15 - $17•Onsite

About The Position

The Assistant Store Manager assists the Store Manager with daily retail store operations to support maximum sales and profitability. The role covers merchandising execution, expense and inventory management, training and development, human resources activities, and outstanding customer service. The position is responsible for the quality and performance of store staff and helps ensure company policies, procedures, operational compliance, safety, and business standards are followed. The role requires a flexible schedule that may include days, nights, weekends, and holidays, with a standard workweek not exceeding 40 hours. The employee may need to work in multiple stores within the assigned district, travel by car, plane, or train, and work extended hours during critical project phases. Compensation is $15.25–$17.25 per hour, with a bonus opportunity if applicable guidelines or criteria are met. All roles are eligible for the company 401(k) plan; full-time roles are eligible for medical, dental, vision, and company-paid time off.

Requirements

  • At least one year of retail management experience.
  • Solid knowledge of business and excellent command of English to communicate effectively with management, associates, and customers.
  • Strong interpersonal skills and demonstrated poise, tact, and diplomacy when handling sensitive and confidential situations.
  • Ability to think strategically and plan and organize effectively.
  • Professionalism in all situations.
  • Analytical ability to gather and summarize data for reports, find solutions to administrative problems, and prioritize work.
  • Results-driven, critical and creative thinking skills, project management, time management, analytical ability, and strong organizational skills.
  • Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
  • Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
  • Ability to execute directives with precision and consistency.
  • Working knowledge of Microsoft Office products.
  • Willingness to work in multiple stores in the assigned district.
  • Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
  • Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
  • Reliable transportation.
  • Willingness to travel by car, plane, or train.

Responsibilities

  • Support the Store Manager in daily store operations and the achievement of sales and profitability goals.
  • Take responsibility for the overall quality and performance of retail store staff.
  • Ensure compliance with company policies and procedures.
  • Model effective leadership to gain commitment to store goals and training standards.
  • Assist with recruitment, selection, training, and development of store personnel.
  • Assist the Store Manager with annual employee performance evaluations and provide feedback.
  • Assist with expense management and develop strategies to help the store perform within budget.
  • Monitor and identify issues related to store loss or inconsistencies, supporting shrink goals at or below company plan.
  • Monitor and control operational compliance, safety, and business standards.
  • Support training employees in suggested selling and merchandising techniques.
  • Uphold customer service standards and provide a friendly environment where customers receive outstanding service.
  • Assist with accurate and regular merchandise inventory counts.
  • Perform other duties as assigned.

Benefits

  • Bonus opportunity if guidelines or criteria are met.
  • Company 401(k) plan eligibility for all roles.
  • Medical, dental, and vision coverage for full-time roles.
  • Company-paid time off for full-time roles.
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