Assistant Store Manager - Ridge Park, Brooklyn, OH
About The Position
The Assistant Store Manager assists the Store Manager in daily retail store operations to support maximum sales and profitability. The role oversees staff performance and policy compliance, supports merchandising, expense and inventory management, and contributes to team training, development, and human resources activities. It also helps maintain customer service, safety, operational compliance, and business standards. The position may require work across multiple stores in the assigned district and travel by car, plane, or train. The standard work week does not exceed 40 hours, with a flexible schedule that includes days, nights, weekends, and holidays.
Requirements
- At least one year of retail management experience.
- Solid knowledge of business and excellent command of English to communicate effectively with management, associates, and customers.
- Strong interpersonal skills, including poise, tact, and diplomacy in sensitive or confidential situations.
- Ability to think strategically, plan, and organize effectively.
- Professionalism in all situations.
- Analytical ability to gather and summarize data for reports, resolve administrative problems, and prioritize work.
- Results-driven critical and creative thinking skills, with project management, time management, analytical, and organizational abilities.
- Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
- Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
- Ability to execute directives with precision and consistency.
- Working knowledge of Microsoft Office products.
- Willingness to work in multiple stores in the assigned district.
- Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
- Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
- Reliable transportation.
- Willingness to travel by car, plane, or train.
Responsibilities
- Support the overall quality and performance of retail store staff.
- Ensure compliance with company policies and procedures.
- Model effective leadership to gain commitment to store goals and training standards.
- Assist with recruitment, selection, training, and development of store personnel.
- Assist the Store Manager with annual performance evaluations and provide feedback.
- Assist with expense management and develop strategies to help stores perform within budget.
- Help monitor and identify loss or inventory inconsistencies to support shrink goals at or below company plan.
- Monitor and control operational compliance, safety, and business standards.
- Support employee training in suggested selling and merchandising techniques.
- Uphold customer service standards and provide a friendly environment for customers.
- Assist with accurate and regular merchandise inventory counts.
- Perform other duties as assigned.
Benefits
- Bonus opportunity when guidelines or criteria are met.
- Company 401(k) plan eligibility for all roles.
- Medical, dental, and vision coverage for full-time roles.
- Company-paid time off for full-time roles.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
