Full-Time Assistant Store Manager

ALDI•Catonsville, MD

24d•$27 - $28

About The Position

The Assistant Store Manager supports the effective and efficient operation of an ALDI store and reports directly to the Store Manager. The role oversees store operations to drive sales growth, control expenses, and ensure customer satisfaction. The Assistant Store Manager develops store personnel, fosters a positive and collaborative environment, upholds ALDI’s values, and ensures compliance with company policies and procedures. The position averages 38 hours per week, with a starting wage of $26.50 per hour and an increase to $27.50 per hour in Year 2. The role also involves hands-on store work, including stocking and merchandising products, processing purchases, completing curbside pickup orders, and cleaning. Occasional travel is required to divisional offices or training centers and to nearby stores for management coverage.

Requirements

At least 18 years old.
Ability to develop rapport, trust, and open communication to enhance team performance.
Ability to work independently and as part of a team to lead store personnel and achieve planned results.
Ability to understand and apply management principles in standard operating procedures, the Store Employee Handbook, and company policies.
Ability to perform leadership and administrative duties.
Ability to provide prompt and courteous customer service.
Ability to operate store equipment, including cash registers, floor scrubbers, cardboard balers, pallet jacks, handheld devices, and computers.
Ability to maintain positive relationships with internal and external parties.
Effective verbal and written communication skills.
Ability to organize, prioritize, and complete activities effectively.
Ability to establish and execute plans and goals.
Reliable and prompt attendance.
Ability to meet availability requirements.
Ability to perform the listed duties with or without reasonable accommodation.

Nice To Haves

High school diploma or equivalent preferred.
Prior experience in a retail environment preferred.
Prior management experience preferred.

Responsibilities

Oversee resolution of employee and customer concerns, coordinating with the Store Manager as needed.
Communicate job responsibilities and performance expectations, and lead and develop store personnel.
Assist the Store Manager with action plans to improve operating results and personnel development.
Lead store tours during interview events and make hiring recommendations to the Store Manager.
Keep the Store Manager informed of team developments and concerns.
Communicate and interact effectively with ALDI employees, customers, third-party vendors, and business partners.
Lead and supervise the team to develop sales, engage employees, satisfy customers, and achieve high performance.
Model company strategy and core values, and foster a positive, collaborative, team-oriented environment.
Train and develop store personnel using company-provided materials.
Ensure employees follow customer service principles and demonstrate appropriate interactions with customers and coworkers.
Resolve or refer employee and customer concerns to the Store Manager as appropriate.
Model, communicate, and supervise compliance with company policies and procedures.
Prepare, manage, and revise weekly schedules in accordance with scheduling procedures when the Store Manager is absent.
Ensure adherence to expense guidelines, inventory and product-handling procedures, and cash-handling policies to minimize loss.
Ensure personnel maintain zone and merchandising standards.
Support the Store Manager in achieving store KPI budgets by implementing action plans.
Monitor the competitive environment and inform the Store Manager of changes.
Oversee compliance with company policies and procedures and applicable federal, state, and local regulations.
Maintain a safe working environment by identifying and correcting hazards, promoting proper ergonomics, and keeping equipment in working order.
Support shift start-up, store team and management team meetings, financial reviews, store resets, and weekly operations agenda action items.
Stock shelves and displays neatly in accordance with merchandising planograms.
Use the point-of-sale system to scan and process purchases accurately and report scanning concerns or errors to store management.
Complete curbside pickup orders by retrieving and verifying items and delivering them promptly to customers’ vehicles.
Perform general cleaning tasks to company standards.
Perform other duties as assigned.
Travel occasionally to divisional offices or training centers for meetings or training, and to nearby stores for management coverage as needed.