Assistant Store Manager
About The Position
The Assistant Store Manager leads Sales Associates and Supervisors to engage consumers and build brand loyalty. The role provides ongoing product, technology, and selling-skills training and coaching so associates can recommend products and influence consumer buying decisions. The Assistant Store Manager develops strategies to improve consumer engagement, sales, and profitability, and supports the Store Manager in maintaining an inclusive, team-oriented environment focused on customer service and productivity. The role provides day-to-day leadership for store operations, supports hiring and team-member development, helps implement action plans, creates weekly schedules, and maintains inventory accuracy and appropriate stock levels. The position involves frequent movement in an active retail environment, occasional periods working in place, and a flexible retail schedule that may change with seasonal or location-specific business needs.
Requirements
- At least 5 years of experience in the position or specialization.
- Ability to operate inventory and point-of-sale (POS) systems and other retail software tools.
- Experience driving consumer engagement, personalized service, and selling skills.
- Ability to use judgment to identify and resolve day-to-day technical and operational problems.
- Effective communication skills, including the ability to exchange ideas and information with store leadership, associates, and consumers.
- Ability to work a flexible retail schedule that may change seasonally or in response to location-specific business trends or forecasts.
- Ability to move frequently in an active environment and adjust or move items weighing up to 40 pounds.
- Ability to communicate clearly with others.
Nice To Haves
- High school diploma or GED preferred.
Responsibilities
- Lead and direct supervisors and associates in day-to-day operations to meet staff performance and operational standards.
- Create an engaging shopping experience that expands the consumer base.
- Ensure Sales Associates have in-depth knowledge of products and technology to serve consumer needs.
- Train and coach associates in selling skills that influence consumer buying decisions.
- Assist the Store Manager with interviewing, hiring, onboarding, training, and coaching team members as needed.
- Support ongoing team-member growth and development.
- Help develop and implement action plans addressing sales, store operations, safety, employee productivity, and performance.
- Create weekly store schedules and support the Store Manager in meeting labor and operating-expense targets.
- Maintain inventory levels and accuracy through receiving, processing, salesfloor replenishment, stockroom organization, and shrink controls.
Benefits
- 401(k) plan with a generous company match
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Flexible spending accounts
- Health savings account
- Voluntary accident, critical illness, hospital indemnity, and legal services benefits
- Free, confidential 24/7/365 counseling services through EAP+
- Wellness benefits
- Employee discounts
- Time-off program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
