ASM Asst Store Mgr

Gas Express LLC•Little Rock, AR

About The Position

The Assistant Store Manager reports to the Store Manager and assists with the overall operation, cleanliness, maintenance, inventory, cash control, daily paperwork, and employee management of the store. The role assumes the Store Manager’s responsibilities during their absence. The Assistant Store Manager performs duties of both a Customer Service Representative and Assistant Store Manager, supports employee training and development, helps maintain inventory and assets, and provides prompt, courteous customer service. The position may also involve opening or closing the store, handling safety incidents, and completing other related tasks assigned by management.

Requirements

Be available to work all shifts and all days of the week; the schedule must be flexible and may exceed 40 hours per week.
Be available during the Store Manager’s absence, such as vacation.
Ability to recruit, interview, and recommend potential employees for employment.
Computer literacy and ability to use a computer and company-specific software.
Proven people skills, including motivating employees in a team environment and empathetically resolving conflict.
Be a team player with high integrity and be respected by employees.
Take responsibility and maintain high standards for safety, cleanliness, and food preparation.
Demonstrate effective problem-solving and analytical skills and attention to detail.
Complete the Assistant Store Manager Training Phase.

Responsibilities

Perform all duties of the CSR and Assistant Store Manager positions.
Provide continued training, education, and development for employees assigned to the store.
Troubleshoot and resolve problems during shift close and daily close.
Provide prompt, courteous customer service and resolve customer issues.
Conduct initial interviews and make recommendations to the Store Manager.
Conduct disciplinary discussions in the Store Manager’s absence.
Assume Store Manager responsibilities when asked or needed.
Complete and monitor the employee schedule during the Store Manager’s absence.
Review and submit employee time cards into the payroll system.
Complete, enter, and submit a weekly grocery order.
Protect company inventory and assets by following asset control policies.
Open and close the store when applicable or in an emergency.
Complete daily bad merchandise and markdowns.
Assist the Store Manager in controlling cash, inventory, and expenses.
Complete clerical and record-keeping duties.
Assist the Store Manager with special assignments and projects.
Review build-to’s and make or suggest adjustments to keep the store in stock and meet customer needs.
Assist with competitive price surveys.
Review vendor build-to’s and work with vendors to place complete orders.
Report unsafe, damaged, or non-functioning equipment promptly.
Manage safety incidents or injuries in the Store Manager’s absence.
Perform other related tasks or activities assigned by management.