Assistant Store Manager

DOBBS TIRE & AUTO CENTERS•Webster Groves, MO

14d•$65,000 - $85,000

About The Position

Driven by Dobbs is a growing, multi-market automotive service organization formed by Dobbs Tire and Auto Centers and Conrad’s Tire Express & Total Car Care. The Assistant Store Manager supports the Store Manager in leading daily operations at an automotive service center, ensuring sales, service, and repair activities are conducted efficiently, safely, and profitably. The role helps coach and develop staff, maintain appropriate staffing, and promote exceptional customer service. It also monitors store performance, identifies opportunities for improvement, and supports strategies to meet financial and operational goals. The position calls for a hands-on leader with experience in a retail or service-based environment, a strong commitment to customer satisfaction, and a results-focused work ethic. The work takes place in a fast-paced retail sales and automotive shop environment, with exposure to varying temperatures and periods of standing, sitting, and walking. The role requires adherence to safety procedures and proper use of personal protective equipment. Candidates must complete a selection assessment and pre-employment screenings.

Requirements

At least 5 years of experience in a retail sales management position.
Valid driver’s license.
Strong commitment to safety and alignment with the company’s mission, vision, and values.
Strong work ethic and commitment to results; ability to adapt and work effectively with diverse team members in a fast-paced, high-volume environment.
Excellent verbal and written communication skills, time management, accountability, prioritization, organization, problem-solving, and attention to detail.
Self-motivated, goal-oriented, solution-oriented, and customer-centric, with strong relationship-building and critical-thinking skills.
Proficiency in Microsoft Office, including Outlook and Teams.
Ability to adhere to safety procedures and use personal protective equipment.
Ability to stand, sit, and walk for extended periods in a fast-paced retail environment.
Ability to work varied schedules, including early mornings, evenings, and weekends.

Nice To Haves

At least 2 years of experience as an Assistant Store Manager in the automotive industry is strongly considered.
Proficiency in the VAST point-of-sale system is strongly preferred.

Responsibilities

Assist the Store Manager in leading retail and service teams, including participating in hiring, performance management, coaching, corrective action, and compensation-related decisions.
Support staff in selling, servicing, and repairing vehicles to promote efficiency, quality, and profitability.
Understand store performance KPIs, including gross profit, tire sales, and service revenue, and help the team achieve targets.
Train, coach, and mentor employees on repair and maintenance procedures, customer service standards, and operational best practices.
Create and maintain schedules for front-of-house and back-of-shop employees, including coverage for store opening and closing.
Review sales and operational performance data, identify improvement opportunities, and help implement strategies to achieve financial and operational goals.
Support inventory management, including ordering, tracking, and accounting for equipment, replacement parts, and tires.
Assist with housekeeping, facility upkeep, and hands-on store tasks such as stocking and organizing.
Recommend and support technical training initiatives for employees at all technician levels.
Ensure store operations are safe, efficient, and compliant with company policies, procedures, and regulatory requirements.
Partner with the Store Manager to foster safety, accountability, and operational excellence across sales and service teams.
Work varied schedules, including early mornings, evenings, and weekends, to meet business and customer needs.
Perform additional duties as assigned by leadership.