Assistant Store Manager

Sprouts Farmers Market•York, PA

About The Position

The Assistant Store Manager directs business processes at an assigned Sprouts Farmers Market store and is responsible for delivering positive results. The role requires competence across perishable and non-perishable departments to ensure teams execute programs and processes that drive sales and efficiency. The Assistant Store Manager inspires and motivates a team to provide superior customer service in a fast-paced, friendly environment while complying with company safety, labeling, health, and weights and measures standards. They oversee the entire store in the Store Manager’s absence and drive store sales, team member engagement, and customer advocacy through leadership focused on people, processes, partners, and performance. The position leads approximately ten people, including Department Managers and Receivers, and oversees store operations, inventory, labor, expenses, merchandising, receiving, pricing, safety, and food safety. It also exercises independent judgment in supervising assigned team members and Department Managers and makes recommendations on employment and performance matters that inform store leadership decisions.

Requirements

  • At least 21 years of age.
  • High school diploma or equivalent.
  • One to three years of retail experience, or an acceptable combination of education and experience.
  • Demonstrated success leading perishable and non-perishable department operations, including profit and loss, safety, sanitation, staffing, disciplinary actions, training, leader development, performance appraisals, deadlines, inventory and shrink, sales promotions, and merchandising.
  • Professional written and verbal communication skills, attention to detail, analytical ability, and solution-focused decisiveness.
  • Proficiency in Microsoft Office, bookkeeping/accounting, time and attendance, and human resources software.
  • Flexibility to work a schedule that changes based on business needs, including nights, weekends, and holidays.
  • Food Safety certification, which must be maintained.
  • Ability to lift 60 pounds between 15 and 70 inches above the ground; heavier lifting is occasionally required.
  • Ability to push and pull merchandise racks and U-boats, with push/pull force ranging from 80 to 100 pounds.
  • Ability to stand continuously on hard surfaces, walk up to two miles, reach vertically to upper levels, and transfer items horizontally.
  • Ability to wear task-appropriate PPE, including non-slip closed-toe shoes, long pants, and latex and/or cut-resistant gloves.

Nice To Haves

  • A degree in business management, marketing, retailing, communications, advertising, or a related field.

Responsibilities

  • Model Sprouts leadership behaviors and values to positively shape store culture.
  • Develop and motivate the store leadership team and team members to deliver an exceptional customer experience.
  • Lead approximately ten people, including all Department Managers and Receivers, with courtesy, respect, integrity, and care.
  • Celebrate successes and identify and address opportunities for continual improvement.
  • Teach team members to exceed customer expectations and demonstrate advanced product knowledge when assisting customers and training employees.
  • Communicate expectations, policy changes, initiatives, and product knowledge; provide and receive constructive feedback to support collaboration.
  • Respond effectively and urgently to emergencies, crises, equipment failures, and other issues.
  • Manage inventory, labor, and expenses to meet targets as a rate to sales.
  • Maintain safety and food safety compliance, including Ecolab and PCR audit requirements, and address safety, security, and loss-prevention concerns with the BPS team.
  • Ensure compliance with federal, state, and company labor, health, safety, and sanitation requirements and maintain a safe, clean environment.
  • Drive sales growth and store experience execution in accordance with Educate and Enrich standards, store condition expectations, advertising directives, top-item knowledge, and department schematics.
  • Maintain top-item in-stock conditions through fresh-item management, perpetual inventory, and computer-assisted ordering.
  • Oversee inventory processes, including ordering, receiving, unloading, breaking down, stocking, facing, and rotating merchandise, with attention to code dates and sanitation.
  • Oversee distribution center and vendor invoicing and report discrepancies to suppliers as needed.
  • Lead Receivers and ensure backroom organization, cleanliness, and safety.
  • Help build and maintain sales-floor displays according to company programs and standards.
  • Verify that products are fresh, labeled, and accurately priced; oversee price changes and stay current on sale prices.
  • Supervise Department Managers and assigned team members by directing work, evaluating performance, coaching, assigning responsibilities, identifying development opportunities, and making personnel recommendations regarding hiring, promotion, discipline, and termination.

Benefits

  • Competitive pay
  • Sick time plan
  • Vacation accrual plan
  • Career growth opportunities
  • 15% discount for the employee and one other household family member on Sprouts purchases
  • Flexible schedules
  • Employee Assistance Program (EAP)
  • 401(k) retirement savings plan with company match
  • Company-paid life insurance
  • Contests and appreciation events
  • Performance-based bonus, subject to eligibility
  • Medical, dental, and vision coverage, subject to eligibility
  • Health Savings Account with company match, subject to eligibility
  • Pre-tax Flexible Spending Accounts for healthcare and dependent care, subject to eligibility
  • Company-paid short-term disability coverage, subject to eligibility
  • Paid parental leave for mothers and fathers, subject to eligibility
  • Paid holidays, subject to eligibility
  • DailyPay access to earned wages for eligible employees
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