Assistant Store Manager

J. Jill • Millbury, MA

21d

About The Position

J.Jill is seeking a passionate, customer-focused, results-driven Assistant Store Manager to support overall store success. This leader builds customer and community relationships, inspires and develops the team, and helps drive a profitable business while creating an authentic customer experience. The role supports the Store Manager and contributes to daily operations, sales performance, inventory management, and visual merchandising. The listed minimum pay is $20.00 per hour, and the position is eligible for a retail incentive plan.

Requirements

• At least 2 years of Women’s Specialty Retail experience preferred, including at least 1 year in a leadership role.
• Ability to support and develop high-performing teams.
• Strong customer service skills and ability to build lasting relationships.
• Experience analyzing business trends and executing action plans.
• Passion for fashion, styling, and merchandising.
• Excellent communication skills and confidence managing ambiguity.
• Availability to work a flexible schedule, including weekends, evenings, and holidays.
• Ability to stand, walk, reach, bend, push or pull, maneuver around the store, hang and fold merchandise, climb ladders, operate POS registers and company mobile devices, and lift and carry up to 30 pounds, including joint or team lifting.
• Ability to occasionally operate a trash compactor where applicable and use a hand truck.

Nice To Haves

• At least 2 years of Women’s Specialty Retail experience.
• At least 1 year of leadership experience.

Responsibilities

• Act as a role model and develop strong customer relationships through genuine interactions.
• Support community engagement initiatives that strengthen the brand’s presence.
• Assist with hiring, training, and developing a high-performing team that embodies J.Jill’s values.
• Coach and support team members, lead by example, and recognize individual and team achievements.
• Analyze sales trends, set goals, execute strategies, and communicate with the team to meet or exceed targets while ensuring a seamless shopping experience.
• Maintain knowledge of J.Jill products and provide personalized styling recommendations.
• Support daily store operations, manage inventory, lead floor sets, and maintain visual merchandising standards.
• Take ownership of assigned responsibilities, address challenges proactively, and support the Store Manager in overall store success.
• Adapt communications for different audiences and organizational levels.
• Perform additional responsibilities as assigned.

Benefits

• Competitive salary with retail incentive plan eligibility.
• Opportunities for career growth and professional development.
• Generous associate discount.
• 401(k) retirement plan with discretionary match.
• Tuition reimbursement.
• Medical, dental, and vision coverage for eligible full-time associates.
• Paid time off for eligible full-time associates.
• Employee Assistance Program.
• Additional group discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed