Part Time Assistant

PACSUN•Midland, TX

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, sales-driven, profitable, and productive store. The role supports execution of store KPIs, models Pacsun’s core values, motivates team members, and holds employees accountable for following company policies and procedures. The Assistant Store Manager helps deliver an engaging, positive, and authentic customer experience; responds to customer situations according to policy; maintains safe, clean, and organized sales-floor and stockroom environments; and shares customer feedback with the leadership team. The role also supports store operations, visual standards, merchandise flow, associate coaching and engagement, and implementation of company directives. This is a part-time position requiring availability for 20–40 hours per week, including flexibility to work weekends, nights, and peak holiday periods.

Requirements

  • Passion for product, brands, fashion, and trends.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time management skills.
  • Proficiency in math and strong computer skills.
  • Ability to work 20–40 hours per week, including weekends, nights, and peak holiday periods.
  • Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
  • Ability to frequently sit or stand for long periods and climb ladders as needed.
  • Ability to maneuver around sales-floor, stockroom, and office areas.
  • Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

  • High school diploma or equivalent preferred.

Responsibilities

  • Model a customer-focused mindset and ensure team members provide an engaging, positive, and authentic customer experience.
  • Handle customer situations in accordance with policies and procedures, attempt to resolve issues, and escalate them when appropriate.
  • Maintain clean, organized, and safe store and stockroom environments.
  • Share customer feedback with the leadership team to improve the customer experience.
  • Serve as floor supervisor as needed, including covering non-peak periods and breaks.
  • Hold self and others accountable for completing operational tasks.
  • Coach associates and provide feedback on Sales Associate performance.
  • Recognize and reward outstanding associate performance to support engagement.
  • Direct associates so they understand company directives and standards.
  • Prioritize and delegate tasks to meet operational needs.
  • Support and execute visual directives and maintain company visual standards.
  • Improve efficiency in store operational processes.
  • Maintain merchandise flow, filling, and presentation standards throughout the store and stockroom.
  • Ensure store associates follow company policies, procedures, and Safety Program practices.
  • Demonstrate passion for Pacsun products, brands, fashion, and trends, and take initiative to learn about them.
  • Recruit, identify, develop, and retain talent.
  • Build cross-functional partnerships and promote transparency, collaboration, and accountability.
  • Serve as a Pacsun advocate in the industry and marketplace and model company culture, norms, and conduct.
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