Assistant Store Manager

HOMELAND STORES•Ponca City, OK

15d•$44,880 - $0•Onsite

About The Position

The Assistant Store Manager manages store operations to achieve maximum sales and profit while maintaining optimum store conditions. The role helps ensure prompt, courteous, and friendly customer service; achievement of sales, profit, expense, labor, inventory, performance, and productivity targets; and effective merchandise ordering, receiving, handling, pricing, and display practices. The Assistant Store Manager oversees opening and closing procedures, store conditions, security, safety, and fire prevention. In conjunction with the Store Manager, the position supports store meetings, employee selection and training, and daily store walks, communicating each department’s needs to its Department Manager. The role may perform the same tasks as other store employees when filling in on a work crew or as part of new-employee training. The work takes place inside and outside, with extreme variations in temperature, dust, and humidity. Duties involve moving around the store, working on tile or concrete for up to eight hours, and supervising or assisting with product receiving and handling, stocking, displays, cleaning, maintenance, and signage.

Requirements

Able to give and receive complex verbal instructions and descriptions concerning store or department policies, procedures, and equipment use.
Able to read and write English, including reading instructions, merchandise labels, warehouse order codes, numbers, reports, printed materials, and forms.
Able to make decisions about merchandise placement, pricing, shelf-space allocation, employee scheduling, expense control, product and supply orders, hiring and supervision, merchandising plans, department operating policies and procedures, and sales and promotions.
Good interpersonal communication skills.
Knowledge of laws and regulations applicable to business operations, including Wage & Hour, Family Medical Leave Act, OSHA, ADA, EEO, Bloodborne Pathogens Standard, Nutrition Labeling & Education Act, and Weights and Measures.
Able to move approximately 100 yards while conducting training and orientation and while supervising various store tasks.
Able to work on tile or concrete for up to eight hours.
Able to perceive color differences on products and product labels.
Able to respond to customers, coworkers, vendors, equipment sounds, and intercom or phone systems.
Able to read case labels and strips, signs, tags, shelf signs, numbers, aisle markers, department and operational forms, reports, employment forms, and equipment and chemical warning labels.

Nice To Haves

High school diploma or equivalent.
Prior grocery store experience.
Prior experience as an Assistant Store Manager.

Responsibilities

Manage store operations to achieve maximum sales and profit while maintaining optimum store conditions.
Ensure customers receive prompt, courteous, and friendly service.
Attain sales, profit, expense, and labor budgets; work with Department Managers to achieve budgeted inventory levels and department performance and productivity standards.
Complete or review required reports, including shrink, productivity, ad markdown, DSD price changes, display performance, out-of-stocks, safety audits, transfers, credits, and reclaim.
Perform or direct scheduled ordering of merchandise and supplies from the warehouse and authorized vendors, and oversee receiving and handling.
Perform or direct store opening and closing procedures.
Maintain the weekly new-item and discontinued-item program.
Maintain store condition, including floors, windows, shelving, and equipment; maintain back-door and front-end security procedures and enforce employee purchase policies; and maintain safety and fire prevention programs.
Supervise DSD product authorization, check-in, recording in the DSD System/Price Book, and SRP updates on front-end systems.
Supervise checkout pricing and completion of price changes in the front-end system and on shelf tags.
Supervise training and scheduling to ensure prompt, accurate service at the front end and service departments, and ensure customer requests and complaints are handled courteously.
Conduct store meetings with the Store Manager to review merchandising, sales planning, and operating problems and keep employees informed about job-related matters.
Perform or supervise employee selection, hiring, and training, making effective use of available training programs and materials.
Conduct a store walk with the Store Manager at least daily, including the backroom, and communicate each store area’s needs to Department Managers.
Move throughout the store to train and orient personnel and supervise receiving, product movement, case opening, product inspection, sorting, display building, space allocation, ordering, cleaning, maintenance, trash removal, price marking, and signage.
Substitute for other employees as part of the work crew or as part of new-employee training.