Full-Time Assistant Store Manager

ALDI•Broadview, IL

About The Position

The Assistant Store Manager assists with supervising day-to-day store activities and ensuring overall store performance. The role includes managing schedules, developing operational action plans, identifying training opportunities, and supporting the development and growth of the team. The position is full-time, averaging 38 hours per week, with a starting wage of $26.50 per hour and a Year 2 wage of $27.50 per hour. The Assistant Store Manager supports the direct leader in improving operating results, maintaining appropriate stock levels, meeting payroll and loss budgets, completing inventory counts, training employees, and resolving operational customer concerns in the leader’s absence. The role supervises team operations and supports a high level of customer service while maintaining company policies, store standards, product quality, safety, and security.

Requirements

  • Must be at least 18 years old.
  • Ability to work independently and within a team environment.
  • Ability to provide and lead others in providing prompt, courteous customer service.
  • Ability to develop rapport, trust, and open communication to support direct reports’ growth and job performance.
  • Ability to interpret and apply company policies and procedures.
  • Ability to set goals and guide employee performance to ensure quality and completion of assignments.
  • Ability to evaluate and drive performance of self and others.
  • Ability to understand and apply management principles involving budgeting, personnel costs, and expenses.
  • Ability to operate a cash register efficiently and accurately.
  • Ability to safely and properly operate an electric or manual hand jack, floor scrubber, and cardboard baler, and perform general cleaning duties to company standards.
  • Excellent verbal and written communication skills.
  • Ability to stay organized, multitask professionally and efficiently, follow instructions, and pay attention to detail.
  • Meet any state and local requirements for handling and selling alcoholic beverages.
  • At least 3 years of progressive experience in a retail environment.
  • A combination of education and experience providing equivalent knowledge may qualify.
  • Ability to stock merchandise from receiving to shelving and place products weighing up to 45 pounds on shelves at various heights.
  • Ability to sit, stand, bend, reach, push, pull, lift, carry, and walk around the store.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Prior management experience preferred.

Responsibilities

  • Assist the direct leader with developing and implementing action plans to improve operating results.
  • Establish and communicate job responsibilities and performance expectations to direct reports.
  • Identify training and development opportunities for direct reports.
  • Understand and communicate company strategy and model organizational core values to promote teamwork and employee engagement.
  • Monitor the community’s competitive environment and inform the direct leader of needed adjustments.
  • Provide product feedback and recommend products to add or discontinue.
  • Participate in interviewing store personnel.
  • Communicate weekly information, team milestones, developments, and concerns.
  • Ensure personnel follow inventory procedures, product handling guidelines, and cash control policies to minimize losses.
  • Resolve operational customer concerns appropriately in the direct leader’s absence.
  • Identify and rectify hazards, ensure proper ergonomics, and maintain store equipment in working order.
  • Maintain store cleanliness standards and proper signage.
  • Assist the direct leader with maintaining stock levels through appropriate product ordering.
  • Merchandise products neatly to maximize sales.
  • Ensure product quality and freshness and accurate product signage.
  • Assist the direct leader with store payroll and total loss budgets, inventory counts, and training new employees.
  • Supervise day-to-day team operations and escalate issues when necessary.
  • Ensure direct reports complete assigned responsibilities on time and effectively to provide high-quality customer service.
  • Comply with company policies and procedures and protect the security and confidentiality of documents and data.
  • Perform other duties as assigned.
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