Acima Assistant Store Manager - PT

Acima•Cedar Park, TX

7d•$15 - $17•Onsite

About The Position

The Assistant Store Manager (part-time) reports to the Store Manager and assists with account management and sales while delivering excellent customer service. The role works with Acima retail partners to process credit turn-down applications and web orders and convert customers into Acima Leasing customers. Responsibilities also include reviewing lease applications, explaining and promoting Acima's leasing benefits, and driving conversions. The position is performed at a retail partner store location and is paid hourly.

Requirements

Must be at least 18 years of age.
High school diploma or GED.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office Suite and other relevant software applications.
Strong organization and time-management skills, with the ability to multitask.
Ability to work a flexible schedule, including evenings, weekends, and holidays.
Consistent in-person attendance.

Nice To Haves

Familiarity with rental or leasing industry practices.

Responsibilities

Drive customer growth through web, partner stores, walk-ins, and other appropriate channels.
Listen to customers, identify their needs, and fulfill them in a timely manner.
Explain Lease-To-Own terms, payment terms, benefits, the application process, and the process from start to finish.
Convert applications, including in-store and web orders, to close the sales cycle.
Work cooperatively with Acima partner stores across operational activities.
Report and communicate store and coworker activities and performance to the Store Manager.
Build partnerships with retail store personnel to generate referrals and educate customers about the Lease-To-Own process.
Address and resolve customer issues and complaints promptly to support customer satisfaction and friendly service.
Cultivate a positive work environment to support coworker retention and minimize turnover and issues.