Assistant Store Manager

AIDS Healthcare Foundation•Oakland, CA

About The Position

An OTC Assistant Store Manager supports AIDS Healthcare Foundation’s mission by providing a friendly, helpful experience to shoppers, donors, people seeking testing, pharmacy patrons, and AHF employees. The role assists with managing the store and its staff, and provides information to customers and clients. It offers exceptional service that enhances AHF’s reputation and encourages customers to return to an OTC. The Assistant Store Manager coaches staff to improve efficiency and the shopping experience, and provides management with feedback on ways to improve OTC quality and AHF branding. AIDS Healthcare Foundation is a specialized provider of HIV/AIDS medical care. Its mission is to provide cutting-edge medicine and advocacy regardless of ability to pay. AHF provides access to the latest HIV treatments through healthcare centers, pharmacies, its health plan, research, and other activities. Its stated core values are patient-centered care, valuing employees, respect for diversity, nimbleness, and fighting for what is right.

Responsibilities

  • Assist with managing the store and its staff.
  • Provide information and assistance to customers and clients, including shoppers, donors, people seeking testing, pharmacy patrons, and AHF employees.
  • Provide exceptional customer service that enhances AHF’s reputation and encourages customers to return to an OTC.
  • Coach staff to improve efficiency and the shopping experience.
  • Provide management with feedback on ways to improve OTC quality and AHF branding.

Benefits

  • AHF offers comprehensive benefits intended to support employees’ physical, financial, spiritual, and professional health.
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