Assistant Store Manager - Dekalb Mall, Decatur, GA

DTLR, Inc.•Decatur, GA

About The Position

The Assistant Store Manager assists the Store Manager in managing daily retail store operations to support sales and profitability. The role helps oversee merchandising, expenses, inventory, staff training and development, human resources activities, and customer service. The Assistant Store Manager is responsible for the quality and performance of store staff, supports compliance with company policies and operating standards, and helps the store meet its goals and budget. The position may require work in multiple stores within the assigned district and requires a flexible schedule, including days, nights, weekends, and holidays. The standard work week does not exceed 40 hours.

Requirements

At least one year of retail management experience.
Solid business knowledge and excellent command of English to communicate effectively with management, associates, and customers.
Strong interpersonal skills and the ability to handle sensitive and confidential situations with poise, tact, and diplomacy.
Ability to think strategically and plan and organize effectively.
Professionalism in all situations.
Analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
Results-driven approach with critical and creative thinking skills.
Project management, time management, analytical, and organizational skills.
Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
Ability to execute directives precisely and consistently.
Working knowledge of Microsoft Office products.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Reliable transportation.
Willingness to travel by car, plane, or train.

Responsibilities

Oversee the quality and performance of retail store staff.
Ensure compliance with company policies and procedures.
Model effective leadership to build commitment to store goals and training standards.
Assist with recruiting, selecting, training, and developing store personnel.
Assist the Store Manager with annual performance evaluations and provide feedback.
Assist with expense management and develop strategies to help stores meet budget expectations.
Help monitor and identify loss or inventory inconsistencies so the store meets shrink goals at or below company plan.
Monitor and control operational compliance, safety, and business standards.
Support training employees in suggested selling and merchandising techniques.
Uphold customer service standards and provide customers with a friendly environment and outstanding service.
Assist with accurate and regular merchandise inventory counts.
Perform other assigned duties.