Assistant Store Manager - Alltown Fresh

Global Partners LP•Middlebury, CT

About The Position

The Assistant Store Manager (described in the summary as Assistant Market Manager) leads daily store operations and team members to deliver exceptional Guest service, maintain food safety and quality, and keep the store welcoming, organized, and efficient. The role combines hands-on operational leadership with team development and accountability, reflecting the Honey Farms Market commitment to excellence. Responsibilities span people leadership, Guest experience, store operations, food service and merchandising, and safety and facility management. The manager coaches and develops team members, oversees staffing and scheduling, monitors business performance, and maintains compliance with company procedures and applicable safety and sanitation standards. They also oversee fresh and prepared food offerings, store cleanliness and security, and facility inspections and maintenance. The position requires a flexible schedule that may include days, nights, weekends, and holidays. The work involves frequent standing, walking, bending, and reaching; occasional desk and computer tasks; exposure to varying temperatures, wet surfaces, and food allergens; and lifting products. The posting describes lifting up to 25 pounds in one section and up to 50 pounds in another.

Requirements

  • At least 3 years of management experience in retail, food service, or hospitality.
  • 1–2 years of supervisory experience.
  • Demonstrated success leading teams and managing daily operations.
  • Strong organizational, communication, and problem-solving skills.
  • Ability to manage budgets, control costs, and drive profitability.
  • Strong understanding of food safety and sanitation requirements.
  • Comfort working in a fast-paced, Guest-focused environment.
  • Proficiency with POS systems, inventory tools, and Microsoft Office applications; ability to perform basic computer functions.
  • Ability to work unsupervised.
  • Ability to communicate, count, read, and write accurately.
  • Reliable transportation and a valid driver's license.
  • Flexible availability, including days, nights, weekends, and holidays.
  • High school diploma.
  • Ability to access all areas of the store, including the sales floor, stock area, and register area.
  • Ability to work in intermittent temperatures, including outdoors and in coolers.
  • Physical ability to reach, bend, twist, stoop, kneel, crouch, climb ladders or stairs, and lift up to 25 pounds in one shift-related description; another section states ability to lift up to 50 pounds using proper lifting techniques.
  • Ability to stand, walk, bend, reach, and lift throughout the shift, with prolonged standing and occasional desk or computer tasks.
  • Ability to work around cold, heat, wet surfaces, and food allergens.
  • Ability to use food service equipment and point-of-sale systems and maintain attention to detail and accuracy.

Responsibilities

  • Lead, coach, and develop store team members to achieve operational and service excellence.
  • Promote teamwork, respect, and accountability in line with Honey Farms Market values.
  • Recruit, train, and onboard associates and supervisors.
  • Provide performance feedback, recognition, and coaching.
  • Oversee scheduling, labor management, and staffing levels.
  • Model integrity, professionalism, and enthusiasm.
  • Ensure consistent, high-quality Guest service throughout the store and maintain a visible sales-floor presence.
  • Resolve Guest concerns promptly and professionally, and train staff to build meaningful connections with Guests.
  • Oversee daily store operations, including cash management, inventory control, and safety compliance.
  • Ensure adherence to standard operating procedures and company policies.
  • Monitor sales, waste, labor, inventory accuracy, and other performance metrics, and develop improvement plans.
  • Coordinate with Regional and Corporate teams on promotions, marketing, and community initiatives.
  • Maintain required reports, documentation, and administrative records.
  • Oversee preparation, presentation, and rotation of fresh, grab-and-go, and made-to-order food offerings.
  • Ensure compliance with food safety, sanitation, and allergen-control standards.
  • Monitor product freshness, appearance, and quality; work with kitchen and merchandising teams to optimize product mix and visual presentation.
  • Maintain a safe, clean, and secure environment for Guests, associates, and vendors.
  • Enforce health, sanitation, and safety regulations, including OSHA and company standards.
  • Inspect store facilities, equipment, and systems and ensure timely repairs and maintenance.
  • Promote workplace safety and emergency preparedness.

Benefits

  • Competitive salaries and opportunities for growth.
  • Talent Development Team trainings for growth and job development.
  • Medical, dental, vision, and life insurance, along with additional wellness support.
  • 401(k) with a company match.
  • Tuition reimbursement after six months of service.
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