Assistant Store Manager

GOODWILL OF WESTERN & NORTHERN CONNECTICUT•Norwalk, CT

19d•Onsite

About The Position

The Assistant Store Manager operates a retail store within the agency’s established policies to achieve budgeted revenue and expense goals. The role runs the store in the Store Manager’s absence and supports daily retail operations, staffing, merchandising, sales, security, and expense control. It also assists donors, maintains store facilities and records, and supports Goodwill’s mission and programs.

Requirements

High school graduate or equivalent; courses in Business and Marketing are preferred.
Two years of experience in a management or supervisory capacity, or equivalent.
Ability to supervise and train employees in shipping and receiving, stock duties, merchandising, cashiering, and retail customer service.
Availability to work day, evening, and weekend shifts as necessary.
Willingness to travel and/or relocate.
Physical stamina to stand, walk, bend, and reach.
Ability to lift over 40 pounds.

Nice To Haves

Courses in Business and Marketing.

Responsibilities

Operate the retail store in accordance with agency policies and achieve budgeted revenue and expense goals.
Run the store in the absence of the Store Manager.
Recruit and train retail employees and material processors in retail operating procedures.
Recommend and/or administer employee discipline as required.
Schedule employees to support customer service, merchandise display, store security, and expense control.
Order merchandise to stock the store and achieve budget goals.
Maintain sales data records and bank deposits.
Enforce sales and employee policies and procedures.
Assist donors with donations and provide receipts.
Maintain store premises and grounds in accordance with agency safety and housekeeping practices.
Supervise and train employees in backroom processing and quality control procedures.
Plan attractive merchandise displays that effectively use the sales area.
Attend marketing sales meetings.
Schedule store employee meetings as necessary.
Perform other duties as assigned.

Benefits

Health, dental, and vision coverage (employee-paid).
Long- and short-term disability and life insurance (Goodwill-paid).
Benefits become available on the first of the month following 60 days of employment.
Two weeks of vacation, four personal days, and seven days of sick time for employees working more than 20 hours per week.
Up to $3,000 in qualified tuition reimbursement.
Nine paid holidays, based on standard weekly hours.
403(b) retirement savings plan, including employer match.
50% employee discount.
Anniversary Recognition Program, including $50 in Swag Store credit at one year and increasing financial awards every five years.
$200 referral program for each referred candidate hired; available only to full-time team members.
Free career assistance services through Goodwill Career Centers, including resume support, online job-search coaching, and interview skills assistance.