Retail Assistant Store Manager

Crossroads Trading Co. Inc. • Los Angeles, CA

6h • $22 - $25 • Onsite

About The Position

The Resale Revolution Starts With You! Every great team is led by a great leader. As an Assistant Manager, you will assist the Store Manager with day-to-day operations and bring our brand promise to life: to offer a fun, fashion-centered, and affordable shopping experience to our communities. Assistant Managers help drive Crossroads' values- creating an inclusive environment where all feel welcome to enjoy a second-hand shopping and selling experience.

Requirements

• Prior experience in retail management (1 year+)
• Have a good eye for fashion and current trends.
• Must be able to work a minimum of 31 hours per week.
• Must be authorized to work in the United States.

Nice To Haves

• Team Player: Enthusiastic about the success of others.
• Authentic: Be your unique self.
• Fashion-focused: Eat, breathe, and sleep style.
• Adaptable: Comfortable adjusting to changing circumstances and encouraging teammates.
• People-first: Energized by people, radiating kindness and positivity, uplifting others.
• Trainer: Enjoys explaining how things work and has patience when teaching others.

Responsibilities

• Engage with customers, lead by example, greet each customer with a smile and welcome them to our store.
• Create a welcoming, fun, and inclusive environment to shop and work in.
• Prioritize and delegate tasks, including running breaks and managing lines, to ensure efficient store operations.
• Guide the team to help customers learn how the store works and encourage them to try selling.
• Assist customers with their different needs.
• Mentor and coach team members in developing their skills using training tools and growth plans.
• Support the team's growth and development.
• Communicate clearly and consistently with the manager.
• Act with integrity in words and actions, doing the right thing even when it's difficult.
• Embody core values of service, inclusion, and education.
• Connect with all customers and assist them.
• Show up to work on time and ready to go.
• Support the team and customers as needed, understanding that needs change throughout the day.

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Mental health day
• Sick PTO
• Medical, dental, and vision insurance for employees working at least 20 hours a week
• Vacation time
• Set schedule with 2 consecutive days off
• Incentives when working during the holidays (time and a half on select holidays)
• Flexible scheduling
• 401(k) match up to 4% of contribution
• Additional discretionary 2% match at year-end
• Roth and traditional 401(k) options
• Generous discount on all merchandise
• Clear pay ranges advertised
• Earned Wage Access through partner app ZayZoon
• Commuter Benefits contribution and match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed