Retail Assistant Store Manager
About The Position
The Assistant Store Manager supports the Store Manager in overseeing daily store operations, driving sales performance, and delivering an exceptional customer experience. The role helps lead and develop store teams, supports operational processes, and contributes to achieving sales and business goals. The ideal candidate is passionate about fashion, customer service, and team development in a fast-paced retail environment. The position supports cabi’s core values and brand standards, personalized sales and client engagement, sales and KPI tracking, performance action plans, marketing and outreach, employee recruiting and development, merchandising, inventory management, store records, and operational standards. The Assistant Store Manager supervises key carriers and part-time sales associates while serving as Manager on Duty.
Requirements
- Previous experience as a retail supervisor, Assistant Store Manager, or similar leadership role.
- Strong customer service, communication, and interpersonal skills.
- Experience coaching, training, and developing employees.
- Ability to analyze sales data and KPI performance.
- Proficiency with POS systems and Microsoft Office programs, including Excel, Outlook, and Word.
- Strong organizational, multitasking, and problem-solving abilities.
- Professional, dependable, and team-oriented mindset.
- Reliable attendance and flexibility to work nights, weekends, and holidays as needed.
Nice To Haves
- Associate degree or equivalent combination of education and relevant experience.
- 2–3 years of retail leadership experience.
Responsibilities
- Support and uphold cabi’s core values and brand standards.
- Deliver an exceptional customer experience through personalized sales and client engagement.
- Assist in tracking daily, weekly, and monthly KPIs and sales goals.
- Support the development and execution of action plans to meet or exceed store performance goals.
- Build customer relationships through active clienteling and engagement programs.
- Assist with creating and executing marketing campaigns and outreach initiatives.
- Support recruiting, hiring, onboarding, training, and development of store employees.
- Promote a positive, professional, and team-oriented work environment.
- Assist with merchandising and visual presentation according to company standards.
- Maintain a strong presence on the sales floor while supporting team development and customer service.
- Assist with inventory management, shipment processing, and stock organization.
- Help maintain store records, banking, petty cash, and operational procedures.
- Ensure store cleanliness, maintenance, and operational standards are consistently met.
- Communicate effectively with management, team members, and company partners.
- Maintain reliable attendance and flexibility to work nights, weekends, and holidays as needed.
- Perform additional duties as assigned.
- Supervise key carriers and part-time sales associates while serving as Manager on Duty.
- Support employee coaching, performance management, and training in accordance with company policies and applicable laws.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
