Assistant Store Manager - Lucky-(Alameda County), - copy

Save Mart Supermarkets • San Jose, CA

4d

About The Position

The Assistant Store Manager (ASM) works with the Store Manager to direct and lead day-to-day store operations. The ASM helps manage store conditions, product quality, inventory, front-end and center-store operations, and team performance. When the Store Manager is absent, the ASM makes final decisions on store operational issues. The role is accountable for achieving sales and gross-profit goals in front-end and center-store operations, managing expenses and labor, maintaining compliance with company policies and legal requirements, and supporting store budgets and goals.

The ASM hires, trains, coaches, evaluates, and develops team members; manages the in-store training program; and creates weekly work schedules to support service and labor efficiency. The role promotes customer-focused service, effective communication, teamwork, and professional development, while supporting sales strategies and storewide customer-connection programs.

Requirements

• Two years of related experience.
• Four-year college degree or equivalent knowledge gained through formal education, specialized training, or additional job experience.
• Excellent leadership and team-building skills.
• Strong written and verbal communication skills.
• Excellent interpersonal, customer service, coaching, mentoring, and training skills.
• Proven decision-making, delegation, and negotiation abilities.
• Strong organization, administration, and financial skills.
• Fundamental understanding of labor contracts.
• Knowledge of store operations and financials, hazardous materials and food safety rules, employment law, applicable union contract language, interviewing techniques, and hiring practices.

Responsibilities

• Lead and manage front-end operations, including service levels, cash management, work assignments, and staff shift schedules.
• Oversee perimeter departments and team members, providing direction, assignments, and support; act as final decision maker on store operations when the Store Manager is absent.
• Evaluate and resolve inventory issues with vendors and warehouses, assess out-of-stocks, and audit product quality and date integrity.
• Supervise, direct, and coach team members; assign duties, complete performance reviews, provide actionable feedback, and participate in advancement and disciplinary decisions.
• Manage the in-store training program and provide ongoing individual and group training and development opportunities.
• Participate in recruiting and hiring, including applicant evaluation, interviews, hiring decisions, and oversight of new-hire training.
• Work with the Store Manager to lead sales-oriented teams and achieve objectives in front-end and center-store operations.
• Promote two-way communication, customer goodwill, positive staff interactions, teamwork, and high morale; identify improvement areas and develop store-specific programs.
• Direct front-end and center-store work and provide hands-on support for store-level business strategies.
• Promote customer focus and support Customer Connection programs; model and reinforce excellent customer service.
• Support storewide sales goals, analyze sales and profitability data, recommend expense controls, achieve labor goals, and maximize profits.
• Direct team activities related to product recalls, cleanliness, and maintenance; serve as the store contact during regulatory inspections.
• Ensure compliance with sanitation, safety, security, legal, and company requirements, and direct corrective action plans.
• Develop weekly team-member work schedules to support labor efficiency and service.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• Lifelong Learning educational opportunities
• Employee Association offering discounted and free tuition options, contests, and support services

What This Job Offers

• Job Type: Full-time
• Career Level: Manager