Assistant Store Manager

Hotspot Convenience Store (RL Jordan)•Asheville, NC

About The Position

The Assistant Store Manager supports the Store Manager with store operations and employee guidance. The role may include additional duties, including duties outside the usual and customary scope of convenience store work. The Assistant Store Manager reports to the Store Manager for assistance and guidance, and may recruit, train, lead, and motivate employees under the Store Manager’s instruction and supervision. The role also involves customer service, product ordering and merchandising, vendor invoice processing, and driving for business errands or off-site meetings when the Store Manager is unavailable. Employees must follow company policies and applicable laws and safety procedures. The role requires variable shifts, weekends, and holidays, as well as intermittent sitting, standing, and bending and the ability to lift up to 50 pounds.

Requirements

  • Valid driver’s license and proof of insurance.
  • Ability to work independently and follow instructions.
  • Excellent interpersonal and communication skills, including the ability to communicate effectively in English.
  • Liberal computer skills.
  • Ability to work variable shifts, weekends, and holidays.
  • Ability to use safety equipment within the store.
  • Ability to sit, stand, bend intermittently, and lift up to 50 pounds.

Nice To Haves

  • Retail, grocery, or convenience store experience is preferred but not required.

Responsibilities

  • Perform all duties of a Sales Associate.
  • Follow required procedures for robbery prevention.
  • Enter all sales in the register at the time of sale.
  • Assist the Store Manager with store operations.
  • Help other store employees and step in when they need assistance or guidance.
  • Recruit, train, lead, and motivate store employees under the instruction and supervision of the Store Manager, and enforce accountability to achieve profitable results.
  • Maintain high ethical and moral standards and provide the Store Manager with feedback on operational and personnel issues.
  • Comply with county and state laws, safety regulations, environmental policies, and company emergency procedures.
  • Forecast, order, stock, and merchandise products.
  • Drive for purposes including bank and post office errands and off-site meetings when the Store Manager is unavailable.
  • Verify that other store employees perform their duties in a timely and professional manner.
  • Greet and thank customers promptly and professionally and promote store specials.
  • Dress consistently with Hot Spot and Shell Store policies.
  • Process vendor invoices and operate necessary store machines.
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