Assistant Store Manager

Cycle Gear • Omaha, NE

1d

About The Position

The Assistant Store Manager (ASM) shares responsibility for managing store team members and the overall success of the store. The ASM leads sales efforts, helps ensure Sales Associates meet goals through friendly, enthusiastic customer service, and maintains strong product knowledge to provide detailed information about product features and benefits.

The role also supports all store operations, including opening and closing procedures, returns and store credit, special orders, and assigning tasks to Sales Associates. The ASM helps maintain store presentation through cleaning, stocking, organizing, and merchandising, and stays informed about the brand, products, company information, sales, and company-wide events. The position calls for leading by example, coaching and training team members, and contributing ideas and a positive, upbeat approach.

Requirements

• At least 2 years of sales management, product sales, or customer service experience.
• Experience leading, coaching, mentoring, and/or teaching a team.
• Experience with computers, including MS Excel, and POS systems such as RetailPro.
• A self-starter mentality and ability to consistently deliver an outstanding, personalized retail experience.
• An open mind and eagerness to learn and participate in the riding community.

Nice To Haves

• Experience in a specialty retail environment.
• Motorcycle riding experience, knowledge, or interest.

Responsibilities

• Share responsibility for managing store team members and the overall success of the store.
• Lead the sales team and hold Sales Associates accountable for meeting sales goals.
• Provide training, lead by example, and communicate sales goals.
• Ensure customers receive friendly, enthusiastic service and an outstanding shopping experience.
• Maintain product knowledge and provide customers and team members with in-depth information about product features and benefits.
• Assist with store operations, including opening and closing, returns and store credit, special orders, and assigning tasks.
• Assign and assist with cleaning, stocking, organizing, and merchandising tasks to maintain store presentation.
• Stay current on brand and product knowledge, company information, sales, and company-wide events.
• Lead by example with a friendly and upbeat personality.

Benefits

• Hourly base pay plus the opportunity to earn tiered commission based on meeting sales goals, with additional sales incentives such as SPIFFS.
• Medical, dental, vision, life, and accident benefits for full-time employees.
• Paid time off.
• 401(k).
• Employee discount.
• DailyPay, allowing secure, instant transfers of earned pay before payday.
• Training and development.
• Career opportunities and promotion from within.
• Opportunities to represent Cycle Gear at special events.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed