Assistant Store Manager

Heyday Skincare Corporate•Silver Lake, CA

19d

About The Position

The Assistant Store Manager partners with the Store Manager to lead the team and drive shop profitability. By leading by example, the Assistant Store Manager teaches and delivers high-quality service to employees and Heyday clients. The role helps maintain an organized, informed, and positive workplace that is ready for success, while equipping the team with the tools, information, and confidence to provide every client with an exceptional Heyday experience. Heyday is a skincare brand focused on personalized skincare and facials, with a community of professionals dedicated to supporting clients on their skin journeys. The company describes itself as committed to an inclusive workplace where people from different backgrounds and perspectives can thrive.

Requirements

Experience managing P&L and achieving financial performance targets across multiple locations in the health and wellness industry.
Basic understanding of employment law, policies, processes, and programs.
Proficiency in Microsoft Office and Google Workspace.
Flexible schedule and availability to work days, nights, weekends, and holidays, and to travel as needed.
Background in hospitality and client service.

Nice To Haves

College degree preferred.

Responsibilities

Help manage and develop a team of 25 or more, fostering a culture of ownership and results.
Provide high-level service and hospitality to clients.
Manage day-to-day shop tasks and operations.
Build and foster relationships with employees and clients.
Drive revenue through scheduling optimization and shop utilization.
Assist in developing business plans to achieve shop forecasts and goals.
Partner with Marketing to develop client acquisition and retention plans.
Help manage the shop’s P&L to increase revenue and manage expenses.