Part Time Assistant Store Manager

PACSUN•Winter Garden, FL

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, top-line sales-driven, profitable, and productive store. The role inspires and motivates the team through core-value behaviors, supports a customer-focused selling culture, ensures execution of the store’s KPIs, and holds employees accountable for following policies and procedures. The Assistant Store Manager delivers a positive, authentic customer experience; handles customer situations according to policy; supports store and stockroom organization, safety, merchandise flow, and visual standards; and helps drive operational efficiency. The role also coaches and recognizes associates, provides direction, prioritizes and delegates tasks, and supports talent development and a culture of collaboration, transparency, accountability, and strong conduct.

Requirements

  • Passion for products, brands, fashion, and trends.
  • Must be at least 18 years of age.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time-management skills.
  • Proficient in math and strong computer skills.
  • Ability to work 20–40 hours per week.
  • Flexibility to work weekends, nights, and peak holiday periods.

Nice To Haves

  • High school diploma or equivalent preferred.

Responsibilities

  • Ensure team members deliver an engaging, positive, authentic, and customer-focused experience.
  • Handle customer situations in compliance with policies and procedures, attempt to resolve issues, and escalate as appropriate.
  • Maintain a clean, organized, and safe store and stockroom.
  • Share customer feedback with the leadership team to improve the customer experience.
  • Serve as floor supervisor as needed, including during breaks and non-peak periods.
  • Hold self and others accountable for completing operational tasks.
  • Coach associates and provide feedback on Sales Associate performance.
  • Recognize and reward outstanding performance to support associate engagement.
  • Give associates direction to ensure understanding of company directives and standards.
  • Prioritize and delegate tasks to meet operational needs.
  • Support and execute visual directives and maintain company visual standards.
  • Drive efficiency in store operations.
  • Maintain merchandise flow, filling, and presentation standards in the store and stockroom.
  • Ensure associates follow company policies, procedures, and Safety Program practices.
  • Represent the PacSun brand through passion for products, brands, fashion, and trends.
  • Exhibit core-value behaviors and demonstrate initiative to learn about products, brands, fashion, and trends.
  • Operate with high standards of conduct, integrity, and confidentiality.
  • Develop cross-functional partnerships and promote transparency, collaboration, and accountability.
  • Serve as a PacSun advocate in the industry and marketplace.
  • Recruit, identify, develop, and retain talent.
  • Lead company culture, norms, and conduct while remaining approachable and encouraging associate feedback.

Benefits

  • Associate merchandise discount of 30–50% online and in stores.
  • Immediate 100% vested 401(k) contributions and employer match.
  • Calm Premium access.
  • Employee perks throughout the year.
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